
Job overview
The Intensive Psychological Therapies Service is a forward thinking, dynamic group treatment service for people with complex trauma and long-standing interpersonal difficulties. Our therapies include Dialectical Behaviour Therapy (DBT), Radically Open DBT (RO-DBT), Cognitive Analytic Therapy (CAT), Eye Movement Desensitisation and Reprocessing (EMDR) and Internal Family Systems (IFS).
We are seeking to recruit an enthusiastic Team Administrator to join our team for 15 hours per week including Friday.
The team administrator is a key member of IPTS valued by everyone in the service. It is an interesting and varied role and we’d like to find someone with good humour who enjoys the challenge of a busy working environment. Training will be provided.
Main duties of the job
The role involves working with the administration team on a wide variety of tasks to support the service including reception, answering incoming calls, preparing and sending letters and emails, scoring of psychometric tests, stationery ordering and supporting the clinical team.
You will need excellent IT skills, strong organisational capabilities, proven time management and diary management skills. Having the ability to effectively prioritise your workload and manage conflicting demands is essential. As a pivotal point of contact you will need to be able to build effective working relationships, have a calm, friendly approach and be able to ensure good levels of communication between yourself and the team with a high level of tact and discretion.
Detailed job description and main responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.
Person specification
Personal Attributes
Essential
- Ability to work in an open plan office subject to interruptions by the telephone, visitors and team members.
Desirable
- Willingness to influence and facilitate change
Educational / Qualifications
Essential
- Educated to relevant NVQ 3 / OCR Level 3 / RSA III or equivalent Minimum of 5 GCSEs (including English and Maths) or equivalent
Skills, Experience and Knowledge Base
Essential
- Ability to deal with competing priorities and perform under pressure to meet deadlines using good time management skills whilst demonstrating a high level of accuracy.
- Ability to work independently and as part of a team whilst considering the boundaries required for the role.
- Excellent understanding of confidentiality
Desirable
- Previous experience in a comparable role dealing with service users and their carers
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Applying for this NHS job
This advert is for Team Administrator with Dorset Healthcare University NHS Foundation Trust in Poole, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £10,304 - £10,990 p.a.. The contract type is Permanent. The application deadline is 12 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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