Team administrator

Job summary

Are you an organised, proactive administrator looking for your next opportunity? We are looking for a band 3 Team Administrator to join our friendly team at West Hampshire CAMHS Early Help Service. You will play a vital role in supporting the effective running of the service and ensuring a high-quality experience for children, young people and their families.

We are looking for 22.5 hours a week on a Monday, Tuesday and Friday. For the first 6-12 months this role will be based from New Forest Enterprise in Rustington and Totton Health Centre, before moving back to Ashurst Child and Family Centre.

Please contact Leila Foale-Groves on hiowh.camhsearlyhelp-west@nhs.net for any queries.

Main duties of the job

To provide comprehensive and efficient administrative support to the team; this will include handling all aspects of correspondence, including dealing with telephone enquiries.

Liaise with other directorates and staff at all levels and with external agencies.

To act as a contact point for members of the team during office hours, responding appropriately in emergency situations by obtaining relevant information and liaising with organisations and persons involved.

To open and process incoming and outgoing mail for the team.

To be responsible for scanning and uploading documents into Rio, accurately onto the correct tab and in a timely manner.

To provide reception services, receiving visitors on behalf of the department, dealing sensitively with people, in person and on the telephone, taking accurate messages and providing follow up action as required, using appropriate initiative.

To accurately record messages and information from any callers in a timely manner and to initiate

Job responsibilities

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence