Team Administrator

Job overview

If you are passionate about helping people with Dementia and want to join our supportive multi-disciplinary teams across the county, you will be joining caring, enthusiastic, skilled and dedicated staff teams. We regularly achieve over 96% positive feedback in the Patient Experience Surveys and we are proud to be innovative in our practice. We regularly participate in research studies and we were awarded our accreditation on the Memory Services National Accreditation Programme developed by The Royal College of Psychiatrists in September 2024.

We are looking for  two experienced Band 3 Administrators to join our large Pan Dorset MAS team.  Both roles are 5 days per week between Monday to Friday 9am until 5pm.

The successful candidate would be joining a friendly, dynamic, professional multi-disciplinary team in a fast-paced admin environment based Alderney Hospital.

Main duties of the job

To schedule appointments as required for the services

Use of patients records

Liaising with patients , carers, relatives, GP's relating to appointments, care, the services and meetings.

To be able to audio type and complete letters

To be able to transcribe minutes/notes of meetings , assist in audits and surveys as and when required.

To act as a first point of telephone contact for the service, being courteous and professional at all times

To take messages and ensure safe relay to the recipient

To assist with senior administrator responsibilities including assisting with inductions and training.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements.  Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.