Job overview
NHFT provides integrated Healthcare services at HMP Ranby. Services include primary care, pharmacy, mental health, neurodiversity and substance misuse, working with our Partner Agencies to support the health of male patients.
To work as part of the Healthcare team, providing administrative support, ensuring safe working practices in a secure environment in accordance with the Trust and prison policies and procedures.
The post holder will work in close liaison with other disciplines in prison setting and with external agencies in arranging appointments to meet patient care.
The post holder will be fully integrated in a multi-disciplinary team.
The role will involve working at times without direct supervision, undertaking delegated tasks and reporting back to the line manager.
The post holder will actively participate in the ongoing development of positive working relationships with officers and staff throughout the prison.
Please note this post is subject to security vetting. To be considered for this post you will need to have continuously resided in the UK without any breaks for a minimum of 3 years prior to this application and be able to evidence your years of residency. Please note without sufficient evidence your application may not progress.
Main duties of the job
- Booking clinics and managing clinicians’ ledgers
- SystmOne administration including workflow, tasks, pathology, links, registrations, deductions,
- SystmOne data quality checks.
- Maintaining local databases and S1 waiting lists
- Support the service in collating patient feedback, complaints and compliments
- Sending correspondence to patients under direction from clinical or leadership team
- Placing procurement requests required by the teams
- Taking minutes in clinical and operational meetings
- Handling of healthcare Subject Access Requests.
- Organising, booking and planning service wide and local team meetings
- Administration for Pharmacy Team
- Medication orders and stock management
- Filing prescriptions
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.
Person specification
Knowledge
Essential
- Previous experience / knowledge of using electronic patient record systems (SystmOne)
- Excellent interpersonal skills and the ability to utilise them to communicate effectively within a multi-disciplinary and team based working environment.
- Flexible approach to the changing daily needs of the service
Desirable
- Experience working with those experiencing complex needs
- Experience of working within a multidisciplinary team
- Experience of working within a prison or secure setting
Experience
Essential
- Ability to respond to potentially challenging situations
- Ability to deal sensitively with patients and colleagues and maintain confidentiality and exercise judgement when dealing with sensitive issues
Prison vetting
Essential
- The application includes evidence of the required years of UK residency to meet prison vetting standards
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Applying for this NHS job
This advert is for Team Administrator with Northamptonshire Healthcare NHS Foundation Trust in Kettering, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 22 Jul 2026.
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