Team Administrator for Assertive Outreach Team

Job overview

This role is offered on a permanent basis. The hours are part-time, 30 hours per week.

We have an exciting opportunity for an Administrator to join the Assertive Outreach Team West at Pullman Place.   This post provides support to the team, service and our patients for Gloucester.

The successful candidate will work as a part of a team providing comprehensive and confidential Administration support to the Assertive Outreach Team in accordance with the requirements of the service as led by the Team Manager and Locality Support Services Manager.

Working in conjunction with colleagues, service users and internal and external stakeholders. the post holder will directly contribute to the efficient running of the service providing the best care for our patients. We are looking for someone who is proactive, has good communication skills and works well in a team.

Main duties of the job

The post holder will work to provide administrative support within the Assertive Outreach Team and also support and work collaboratively with the other Assertive Outreach Teams across localities when needed.

The role would include being confident in using a number of office systems and be able to maintain/update information of the Trust’s patient information system (RIO).

As far as possible within own role, ensure a professional, proactive service is provided to customers, including helping as far as possible with the absence of colleagues to deal with enquiries and avoid potential problems

Ensuring that all departmental spreadsheets and Information Systems are accurate and are kept up to date

Prioritise own workload, organising work to meet priorities and highlighting to appropriate colleagues when potential problems may occur

Keep all files, systems, and paperwork up to date in line with departmental procedures, highlighting any difficulties or potential issues to line manager

The qualifications, training & experience requirements for the role are underlined in the Job Description/Person Specification . Any applicant who does not meet the criteria will not be shortlisted.

Detailed job description and main responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs.  Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care.  So we want to know What Matters to You and that you will share our values and join us on this very important journey.

Please refer to the Additional Information attachment before submitting your application.

This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas