Job overview
To provide comprehensive secretarial and administrative support to g the Service Manager and where apt the clinical staff , ensuring the smooth running of the office function, including ensuring sufficient cover is provided in times of sickness and annual leave.
To be responsible for maintaining sickness and absence records for all staff and related employee information.
To act as central secretarial and administrative contact point for the team.
To supervise junior staff including, where appropriate, allocating workload and reviewing performance.
To maintain an overview of the administration function and workflow within the team.
To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
Main duties of the job
To provide effective secretarial support including diary management, phone calls and typing correspondence producing documents to a good standard, using Trust templates, in line with Trust guidelines.
To arrange, prepare the agenda for and take minutes of team meetings and other meetings as directed.
To provide/obtain reports and data as required.
To operate and update computerised database systems including trust systems and any bespoke systems local to the team.
To provide support to colleagues in relation to difficult or anxious service users, carers and relatives be it face to face or over the phone.
Detailed job description and main responsibilities
To provide comprehensive secretarial and administrative support to the Service Manager and where apt the clinical staff , ensuring the smooth running of the office function, including ensuring sufficient cover is provided in times of sickness and annual leave. To act as central secretarial and administrative contact point for the team. To supervise junior staff including, where appropriate, allocating workload and reviewing spreadsheets issued by performance team.
To maintain an overview of the administration function and workflow within the team.
To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
Person specification
Qualifications
Essential
- NVQ 3 in Business & Administration or evidence of equivalent practical experience
- RSA 3 or equivalent experience and evidence of further practical experience
- Good standard of secondary education; GCSE at Grade C or above
Knowledge/Experience
Essential
- Significant experience of a range of secretarial procedures
- Significant experience of working as an administrator or secretary
- Experience of office and resource management
- Experience of supervising others
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of generating own correspondence
- Experience of working as part of a team
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Applying for this NHS job
This advert is for Team Administration Co-ordinator with Sussex Partnership NHS Foundation Trust in Worthing, South East, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 pro rata. The contract type is Permanent. The application deadline is 28 Jul 2026.
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