Job summary
We are seeking a proactive and skilled EPR System Manager to support the delivery and ongoing optimisation of our Community Dental EPR, alongside wider digital systems across the Trust. This role is offered as a permanent position dedicated to Community Dental EPR, alongside wider Trust EPR systems, ensuring a balanced portfolio of system administration, user support and configuration activity.
The postholder will play a key role in maintaining system availability, managing user access, supporting clinical teams, resolving issues, ensuring data quality and contributing to safe and effective digital workflows. This is an exciting opportunity to support digital transformation and strengthen EPR capability across multiple clinical services.
Main duties of the job
The postholder will provide specialist system management and user support for the Community Dental EPR (0.6 WTE) and wider Trust EPR systems (0.4 WTE). Key duties include managing user accounts and access, maintaining system configuration, supporting clinical and operational teams, resolving incidents and service requests, and ensuring data accuracy and system availability.
The role will support workflow optimisation, contribute to testing and implementation of system changes, monitor data quality, and ensure compliance with Trust policies and digital standards. The postholder will work closely with clinical services, Digital Systems colleagues and suppliers to maintain safe, effective digital processes and to enable highquality patient care through reliable and wellconfigured EPR systems.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Details
- Date posted: 28 May 2026
- Pay scheme: Agenda for change
- Band: Band 6
- Salary: £39,959 to £48,117 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: C9439-2627-681
- Job locations: Darlington Memorial Hospital NHS Trust, Hollyhurst Road, Darlington, County Durham, DL3 6HX, United Kingdom
Job responsibilities
This role provides specialist system management, configuration and user support for the Trusts Community Dental EPR (0.6 WTE) alongside wider Trust EPR systems (0.4 WTE). The postholder will act as a System Manager within the Digital Systems team, ensuring the availability, accuracy and safe operation of clinical systems used across multiple services.
Key responsibilities include maintaining system configuration and documentation, managing user access and security, supporting clinical workflows, resolving incidents, and ensuring high data quality in line with Trust policies and statutory standards. The role involves coordinating system patches and upgrades, contributing to testing and change control, liaising with system suppliers, analysing and resolving software faults, and producing system reports as required.
The postholder will work autonomously, influencing decisionmaking with clinical and operational teams, promoting best practice, and supporting service users to maximise the effective use of digital systems. They will contribute to system developments, support business continuity arrangements, maintain compliance with Information Governance, and ensure procedures are in place for monitoring system performance.
This is a key role in supporting safe, effective patient care by ensuring that Community Dental and wider Trust EPR systems are reliable, wellmanaged and aligned to operational needs.
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This advert is for Systems Manager (Clinical Applications) with County Durham and Darlington NHS Foundation Trust in Darlington, North East and Yorkshire, England. It is listed as a Band 6 Manager and corporate role. The advertised salary is £39,959 to £48,117 a year. The contract type is Permanent. The application deadline is 11 Jun 2026.
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