Surgical Pre-assessment Administrator

Job overview

To provide a high-quality administration service to the Pre-assessment department. To serve and support all patients attending for an appointment, providing comprehensive administrative and clerical support to the pre-assessment nurses with day-to-day tasks, ensuring the smooth running of the service.

Main duties of the job

• Provide prompt, efficient reception service to patients, visitors and staff.
• Ensure effective communication and information flows both internally and externally.
• Ensuring all information and patient’s notes are available to the nurses for clinic.
• To arrange interpretation services for any relevant appointments.
• To gather information for team members from other teams and agencies as required.
• Contribute to delivering a high quality, efficient and effective service by complying with all relevant policies and procedures.
• Ability to work under pressure.
• Attending and booking of patient’s appointments for their clinic attendance within pre-assessment.
• Ensure clinic outcomes are recorded correctly within Careflow.
• Ability to prioritise workload.
• Maintain patient confidentiality at all times.
• Opening clinics as requested by senior pre-assessment team.

Detailed job description and main responsibilities

• Provide prompt, efficient reception service to patients, visitors and staff.
• Ensure effective communication and information flows both internally and externally.
• Ensuring all information and patient’s notes are available to the nurses for clinic.
• To arrange interpretation services for any relevant appointments.
• To gather information for team members from other teams and agencies as required.
• Contribute to delivering a high quality, efficient and effective service by complying with all relevant policies and procedures.
• Ability to work under pressure.
• Attending and booking of patient’s appointments for their clinic attendance within pre-assessment.
• Ensure clinic outcomes are recorded correctly within Careflow.
• Ability to prioritise workload.
• Maintain patient confidentiality at all times.
• Opening clinics as requested by senior pre-assessment team.