Job overview
Support Secretary/Typist - Band 3
18 hours a week
Permanent
Please state in your supporting information which hours you would prefer
***Previous applicants need not apply***
Are you currently working in the NHS or similar environment and have fantastic administration and typing skills? A great multitasker? A good eye for detail?
Would you like to be part of a supportive team who work together to help our patients?
You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.
We have an exciting opportunity for a highly motivated, enthusiastic individual to join our secretarial and admin team. The post holder will provide an excellent administrative service to enable the delivery of an effective, efficient and timely service to our patients and their families.
If you enjoy communicating with people, are a good team player with excellent oral and written communication skills, and have a willingness to contribute to positive team working, we would love to hear from you!
Main duties of the job
This post holder to be responsible for the typing, transcribing and checking of clinical correspondence and documents relating to patient pathways via the use of audio digital dictation. Responsible for producing letters within the agreed time frame ensuring quality and accuracy is maintained at all times. Manage the patient’s pathway by responding to queries and requests in clinical correspondence. Communicating these actions via the use of the IT solutions provided to communicate with the Consultant Secretaries and Waiting List Coordinators. The role and duties must be carried out in line with all national and local targets and achieve all KPI’s.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person specification
Experience
Essential
- Previous experience of audio typing and/or voice recognition transcribing
- Experience as a medical secretary
- Experience of dealing with members of the public
- Working as part of a team
- Experience of working directly with Medical staff
- Experience of working to national standards and guidelines
Desirable
- Experience working in an acute hospital setting
Skills and Knowledge
Essential
- Excellent communication skills (written, verbal & telephone)
- Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
- Appreciate the needs of patients, carers and healthcare staff
- Able to react to unpredictable issues; reprioritising own workload
- Good keyboard skills for regular use of computer systems/IT Skills
- Competent in the use of Microsoft Office
- Familiarity with waiting list administrative procedures and policy issues
- Knowledge of the requirements of the referral to treatment (RTT) standards
- Knowledge of Lorenzo & ORMIS (or equivalent)
- Understanding of medical terminology
Desirable
- competent use of Lorenzo Patient Administration System or similar and ORMIS
- competent in the use of a digital dictation system
- knowledge of Caldicott guidelines and Data Protection
Education Qualifications
Essential
- Educated to GCSE C/4 English/Maths level or equivalent
Desirable
- RSA3 or equivalent
- AMSPAR or equivalent
- Audio transcription
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Applying for this NHS job
This advert is for Support Secretary/Typist with Tameside and Glossop Integrated Care NHS Foundation Trust in Ashton Under Lyne, North West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Pro-rata per annum. The contract type is Permanent. The application deadline is 30 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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