Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
5 listedRequirements the employer expects applicants to meet.
- Skills
Ability to communicate professionally and effectively with all levels of staff both verbally and in writing. Excellent Customer Service skills Flexible and adaptable to changing service demands. Ability to meet deadlines. Good organisational skills
- Personal
Good team working ethic Approachable/friendly Confident manner Reliable Develops own practice through reflection and learning Empathetic & Able to travel to meet the requirements of the post
- Knowledge
Ability to work to established policies, service level agreements and key performance indicators. Evidence of continual personal development Knowledge of secretarial role including progress chasing
- Experience
Knowledge of a range of administrative processes.
- Qualifications
Good standard of general education/(GCSE maths and English at grade C) and above or equivalent NVQ level 3 or equivalent knowledge and experience or willing to work towards L2 RSA/OCR or equivalent experience
Desirable
5 listedAdditional qualities the employer would prefer.
- Skills
Proficient in use of Microsoft office applications. Experience of using patient administration systems Experience of organising meetings/activity
- Personal
Welsh Language speaker
- Knowledge
Knowledge of NHS Organisations
- Experience
Experience of working in office environment. Experience of working within the NHS
- Qualifications
IT related qualification( CLAIT plus or ECDL) NVQ Customer Service L2 L2 Medical terminology Statutory and Mandatory training as per Health Board policy
Job overview
An exciting opportunity has arisen for enthusiastic and highly organised individual to join our team in The Gastroenterology department
The post holder will be responsible for providing professional, efficient, accurate and prompt administrative & clerical support to the Gastroenterology secretarial team.
Main duties of the job
High levels of customer service and excellent communication/interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise.
The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet deadlines, whilst producing work to the highest standards.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
Welsh language skills are desirable
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Applying for this NHS job
This advert is for Support Secretary with Betsi Cadwaladr University Health Board in Rhyl, Wales. It is listed as a Medical secretary role. The advertised salary is £26300.00. The contract type is Permanent: Full Time. The application deadline is 20 Sep 2026.
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