Job overview
We are looking to appoint a Support Medical Secretary within our General Surgery team at the Community Diagnostic Centre.
The successful candidate will be a pivotal part of the secretarial team, providing an efficient and comprehensive support service at our PRH site working closely with our Gastroenterology and Breast teams using effective prioritisation skills to ensure deadlines and targets are met.
It is essential that the post holder exercises initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times. The post holder will be fully conversant with all Microsoft applications, word processing, Microsoft publisher, producing presentations using PowerPoint, maintaining databases on Excel and Access.
Main duties of the job
- · This job is about helping a busy medical team by doing important office work. You will type letters and notes using a computer, sometimes by listening to recordings.
- · You will answer phone calls and help patients who may be worried or upset.
- · You will help keep patient records safe, tidy, and easy to find.
- · You will work with other teams and make sure messages and tasks are shared properly.
- · You will help keep the office running smoothly and support your team when needed.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack
Person specification
Skills
Essential
- High standard of grammar and spelling
Desirable
- • Touch type
Experience
Essential
- Audio typing experience
- • Secretarial procedures
- • Knowledge of software procedures
- • Knowledge of Health and Safety in the workplace
Desirable
- Medical terminology
- NHS Experience
- Medical secretarial experience
- Customer care experience
- Experience/knowledge of PAS systems
Education / Training
Essential
- 4 GCSE's (grades 9 - 4 or A - C)
- RSA Stage 3 typewriting and/or word processing
Desirable
- NVQ 3 in Business Administration
- ECDL
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Applying for this NHS job
This advert is for Support Secretary to General Surgery with Shrewsbury and Telford Hospital NHS Trust in Shrewsbury, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pro rata/per annum. The contract type is Fixed term: 6 months ((secondment for internal) due to short term funding). The application deadline is 15 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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