Support Secretary - Respiratory

Job overview

We are excited to offer an opportunity to join our Respiratory Department.

This role involves providing administrative support to the Respiratory Personal Assistants (PAs) across Bournemouth and Poole within UHD. While previous office administration experience would be advantageous, full training and development opportunities will be provided to support the successful candidate in the role.

The position includes a variety of administrative responsibilities, with a primary focus on letter processing, alongside general administrative duties. This role would suit someone who is organised, efficient, reliable, and able to work as part of a team, with a friendly and professional approach.

Interview date: 12th November 2026

Base: Royal Bournemouth Hospital

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Detailed job description and main responsibilities

• Supporting consultants and consultant PAs/secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e. clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.
• To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/or validator as necessary. Understand and be proactive in managing this and highlight any potential issues to prevent breaches.
• Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy.
• Photocopying and general filing to include correspondence, results in hospital notes when required.
• Be responsible for meeting afternoon post deadline assisting post workers when required.
• Dealing with telephone queries in an appropriate manner as instructed by the consultant secretary.
• Maintain confidentiality at all times. Deal with confidential sensitive information about patients. Adhere to policies and statutory Health and Safety requirement of the University Hospitals Dorset NHS Foundation Trust.
• To maintain patient safety through rigorous and consistent compliance with Trust policies for the prevention and control of infection, including hand hygiene. To undertake appropriate mandatory training and updates in infection prevention and control.