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Job overview
An exciting opportunity has arisen within the Neurosurgery Department for an enthusiastic and motivated individual to join our very busy and dedicated admin team.
Main duties of the job
You will provide secretarial and administrative support to our clinical team and a professional service to our patients.
You will be expected to work efficiently, with a high degree of accuracy and confidentiality. You will have the ability to use your initiative and manage, prioritise and complete your workload while working under pressure.
Home working may be available to the successful candidate once the training period has been completed.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close at midnight on 28th July 2026.
Interviews are due to be held on 10th August 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Skills
Essential
- Competent with standard IT software programmes eg. Microsoft word, excel, access, outlook
- Ability to produce work quickly and accurately to a high standard of presentation
- Well developed interpersonal skills – able to liaise effectively with a wide range of people including medical staff and patients
- Ability to prioritise, meet tight deadlines and work independently
- Able to deal with difficult and distressed patients in an appropriate manner
Desirable
- Ability to touch type
Knowledge
Essential
- Understands the importance of confidentiality/data protection issues
- Understanding of the emotional distress of some patients and families
Desirable
- Knowledge of the Trust including awareness of the Trust's priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
Experience
Essential
- Significant previous secretarial and/or administrative experience
- Proven track record in office practice and clerical procedures
- Experience of developing and managing databases
Desirable
- Previous experience of working in the NHS
- Previous experience of working within medical records
- Experience of call handling
- Experience of dealing with difficult situations and confrontations
Qualifications
Essential
- Good standard of general education
- Appropriate administrative and secretarial qualifications Admin /ITQ or equivalent experience
Desirable
- Typing qualification or equivalent
- Secretary qualification or equivalent
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
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Applying for this NHS job
This advert is for Support Secretary Neurosurgery with Cambridge University Hospitals NHS Foundation Trust in Cambridge, East of England, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 p.a. pro rata. The contract type is Fixed term: 12 months (Secondment). The application deadline is 28 Jul 2026.
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