Support Secretary - Histopathology

Job overview

An opportunity has arisen within Cellular Pathology for a Support Secretary (band 3), 25 hours per week. This role is to support our team of Medical Secretaries at the Royal Blackburn Teaching Hospital. We are looking for an enthusiastic and well -motivated member of staff who is a flexible team player.

The post holder will undertake a range of secretarial, administrative and clerical duties with specific responsibilities, including digital transcription. You will be able to demonstrate excellent communication skills, use your own initiative and be able to prioritise and manage your workload, sometimes with minimal supervision. Candidates should not apply for this role unless they meet the essential criteria.

Main duties of the job

To provide secretarial support to Cellular Pathology to ensure effective delivery of patient focused health care within key performance targets and provide communication and organisational skills.

The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills and audio/copy typing with the ability to prioritise own workload without direct supervision.

A knowledge of medical terminology would be advantageous. You will need to be able to prioritise and manage your workload, sometimes with minimal supervision.

You will be able to demonstrate excellent communication skills and be able to use your own initiative.

Experience of medical audio transcription and medical terminology is essential, as would experience of working in a busy, demanding office role. This is a demanding but rewarding role and an excellent opportunity for the right candidate to progress towards the role of Medical Secretary.

Candidates should not apply for this role unless they meet the essential criteria.

Detailed job description and main responsibilities

• To provide secretarial service: accurately producing from audio/copy, patient-related correspondence /reports of a complex nature, usingappropriate software and within specific timescales
• To ensure a high standard of data quality at all times, in particular ensuring that patient demographic details are accurate and up to date by using laboratory IT systems
• Communicate effectively with internal and external customers.
• To respond as requested to enquiries/ correspondence from service users, both written and by telephone, and act on such enquiriespromptly and appropriately and at all times safeguard patient confidentiality. Ensure queries are prioritised appropriately.
• Please see attached JD for more information