Support Secretary Diabetes & Endocrine

Job overview

The Diabetes & Endocrine Department at  Worthing Hospital are looking for an  Support Secretary to complement the team at Worthing Hospital.

A typing test will be required at interview.

The role includes:-

• To manage a full and comprehensive administrative service for the Consultants and medical staff
• To act as the first point of contact, for service users
• To monitor inpatient and outpatient commitments of the consultant and medical team and escalate when appropriate
• Coordinate and allocate work within the admin team to ensure the effective and efficient operation of the administrative function
• Supporting typing of clinic and admin letters

Main duties of the job

• Reviewing (Past) clinic arrivals/outcomes ensuring all actions have been completed on PAS
• Regularly reviewing/booking and validating from Consultants f/u pending lists
• Tracking and chasing of results/diagnostics/patient updates
• Review future clinics to ensure utilised, highlighting any unutilised/capacity issues
• Support clinic typing
• Booking of appointments
• Supporting both the Directorate Support Manager and Support Specialty Coordinators as required

Detailed job description and main responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

• Dividing your time between administrations, validation, clinic changes, appointment bookings etc.
• Typing of Consultants and nurse specialist clinics, admin dictations, prioritising work according to changing demands and adhering to Trust guidelines of dictation turnaround.
• Ensuring patient details are accurate and up to date.
• General Administration, message taking and enquires are processes in a reasonable time frame.
• Liaising and communicating with a wide variety of health care professionals and admin support.
• Ensuring validating comments are up to date and tracking patients on the RTT pathways.
• To coordinate and liaise with other team members to ensure that cover arrangements for annual leave and sickness is facilitated by working as a team.
• Escalating potential breach patients to senior management, according to Trust guidelines and policy. Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.