Support Medical Secretary

Job overview

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The successful candidate will be required to support  in the delivery of a comprehensive administrative service. This will involve inpatient and outpatient waiting list management for a speciality, Medical secretary to Cardiothoracic consultants, in accordance with the Patient Access Policy, communicating appointments and admission related information to patients and carers and typing correspondence within performance targets as appropriate.

Main duties of the job

The post holder will be based at a UHNM site.  The post holder will have a Consultant(s) allocated to them.  They will also provide support for the MDT Co-ordinator.

The post holder is required to support the Team Leader Medical Secretary in the delivery of a comprehensive administrative service to a specialty team.  This will involve management for, communicating appointment and admission related information to patients and carers and/or typing correspondence as appropriate.

This role is a medical secretary role and includes all office duties, typing letters, clinic alterations, answering telephone calls, using software packages such as Microsoft, Careflow, IPortal, along with other office based duties. This is not an exhaustive list of roles and responsibilities.

We are looking to appoint a  Medical Secretary/MDT Co-ordinator to join the Diabetes and Endocrinology Secretarial team.   You will have experience of  administration duties and dealing with members of the public.

The ideal candidate will have:

• Excellent communication skills
• Outstanding empathy and compassion
• Able to use their own initiative
• Organisational Skills
• Experience of UHNM hospital systems e.g. Careflow, e-referrals, iportal
• Experience of Microsoft Office packages
• Clinical typing experience
• Understanding of clinics and appointments

Detailed job description and main responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.