Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Essential
GCSE or equivalent in English and Maths - grade C or above
- Essential
Business Administration NVQ Level 3 or equivalent experience in a clerical environment
- Essential
Proven experience of working in administration, producing accurate documents to a high standard of presentation
- Essential
OCR/RSA II Typing or equivalent
- Essential
Medical Audio Typing/Transcription
Desirable
1 listedAdditional qualities the employer would prefer.
- Desirable
Previous experience / knowledge of speciality and proficient in the use of PAS systems
Job overview
We are looking for a highly motivated and enthusiastic Support Medical Secretary to provide administrative and typing duties within the Pain Management Department. You should have a meticulous approach to work and excellent communication skills to support our team of existing Medical Secretarial and administrative team.
Main duties of the job
To provide a support medical secretarial service within the Directorate. To undertake accurate audio/copy typing of medical correspondence and general administration for the Consultants and their teams. This will include highly sensitive and complex medical terminology with a need for confidentiality.
Dealing with enquiries from the patients/relatives, general practitioners and individual departments . Reassuring patients (carers/relatives if appropriate) waiting for appointments, test results and commencement of treatment. Assessing priorities, making and re-arranging appointments or passing messages on to the Medical Team for further attention.
General admin duties including photocopying, filing, bring forward system for investigation filing system, answering the telephone and other office duties, including the requisition and maintenance of adequate stationery stocks.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
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Applying for this NHS job
This advert is for Support medical secretary with The Dudley Group NHS Foundation Trust in Dudley, England. It is listed as a Band 3 Medical secretary role. The advertised salary is £25,760 - £27,476 Pro rata. The contract type is Permanent. The application deadline is 28 Oct 2026.
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