Job requirements
Essential
24 listedRequirements the employer expects applicants to meet.
- Other
Committed to self-development to meet the requirements of the role
- Other
Ability to concentrate for prolonged periods when transcribing medical audio dictation in a predictable work pattern
- Other
Ability to deal with distressed patients or relatives when answering telephone
- Other
Ability to cope with frequent indirect exposure to distressing or emotional situations in content of clinical correspondence
- Other
Continuous use of computer / keyboard
- Other
Use of trolleys to transport case notes
- Other
Continuous use of VDU
- Other
Working in an office environment
- Skills
Able to communicate effectively with a wide range of people, both internal and external
- Skills
Ability to work as a member of a team
- Skills
Excellent interpersonal skills
- Skills
Flexible working approach
- Skills
Ability to plan and organise own workload to meet targets
- Skills
Customer Service skills
- Experience
Previous secretarial experience with knowledge of secretarial/administrative procedures and systems
- Experience
Previous Medical Secretary experience
- Experience
Knowledge of Data Protection
- Our Values
We are Kind
- Our Values
We are Open
- Our Values
We are Inclusive
- Qualifications
NVQ III or equivalent experience
- Qualifications
RSA II / III Typing or Word Processing
- Qualifications
Knowledge of medical terminology
- Qualifications
Audio typing
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
Previous NHS experience
- Experience
Knowledge of Microsoft Office Software Package
- Qualifications
AMSPAR Diploma
- Qualifications
European Computer Driving Licence (ECDL)
Job overview
Come and join our busy team of Support Medical Secretaries based in either Southport or Ormskirk Hospitals sites. We are looking for experienced support secretaries with a background in healthcare to join our existing team. We offer on the job training and support from our teams alongside a Trust which can offer ongoing learning and apprenticeships, so that all our staff have the opportunity to fulfil their true potential.
We have a number of full and part-time vacancies and working days & hours can be discussed at the point of interview.
We are happy to have a chat or arrange for an informal chat. Come and see what we can offer you.
Previous applicants need not apply.
Main duties of the job
Applicants must have a sound knowledge of medical terminology and ideally qualified to at least RSA level 3 / OCR typing and word processing or equivalent. AMSPAR certification is desirable. You must be proficient in the use of audio typing and Microsoft Office packages. Training on in-house systems will be provided.
You will need to be able to work to tight deadlines and withstand the pressure of working for a busy team. It is essential you are able to work on your own initiative.
Detailed job description and main responsibilities
Key duties:
Working as part of a support medical secretary team to support the clinical workforce
Typing of clinical correspondence using digital/audio systems
Work across both medical and surgical specialities to ensure typing targets are met
Provide support to the medical secretaries as required. The post holder will carry out the duties in such a way as to make a direct and positive contribution to the organisation of the workload
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Applying for this NHS job
This advert is for Support Medical Secretary with Mersey and West Lancashire Teaching Hospitals NHS Trust in Ormskirk, England. It is listed as a Band 3 Medical secretary role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 03 Nov 2026.
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