Job overview
The Specialty Medicine Directorate are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary to support the Heart Failure service based at the Royal Glamorgan Hospital.
The post holder will be required to work within a team using their own initiative and demonstrate excellent communication and organisational skills.
Main duties of the job
The main purpose of this role will be to provide secretarial duties such as audio typing of medical correspondence, mail and filing duties, managing patient pathways and liaising with staff, patients, relatives/carers and external partners.
A good understanding of the principles of Referral to Treatment guidelines is also required and an empathetic approach to customer care, therefore an excellent telephone manner will need to be demonstrated.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Detailed job description and main responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents section.
Person specification
Experience
Essential
- Previous experience in a secretarial role within a health setting.
- Experience of working in a busy office environment.
- Ability to prioritise and manage own workload.
Desirable
- Previous NHS experience
- Knowledge of NHS/Health Board applications, i.e. WPAS
Qualifications
Essential
- RSA/OCR Level III or equivalent level of knowledge, skills and experience.
- Good standard of education.
Desirable
- Knowledge of medical terminology.
- Medical Secretary qualification eg. AMSPAR, ECDL.
Aptitude and Abilities
Essential
- Excellent keyboard and audio typing skills
- Excellent communication and telephone skills.
- Excellent organisational and time management skills.
- Confidentiality and diplomacy.
Desirable
- Welsh language speaking/listening skills at Level 3 or above
- Ability to work on own initiative and as part of a team.
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Applying for this NHS job
This advert is for Support Medical Secretary with Cwm Taf Morgannwg University Health Board in Cardiff, Cardiff, Wales. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 - £27,890 per annum pro rata. The contract type is Permanent. The application deadline is 21 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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