Support Medical Secretary Urology

Job summary

Please note that this vacancy is only open to NHS staff working in Herefordshire and Worcestershire.

An exciting opportunity has arisen within the Surgery Division for a highly motivated and enthusiastic individual to join the Urology Admin team at Worcestershire Acute Hospitals, as a Support Medical Secretary working 37.5 hours per week.

We are looking for a conscientious and adaptable person to work within the service. As part of the team, you will be helping to provide an efficient and comprehensive secretarial service to the Consultants, Specialty Registrars and nursing teams within Urology. Experience of providing administrative support is essential.

Previous experience in a healthcare setting would be advantageous, however, full training will be given on our in-house IT systems and processes.

Applicants should be able to demonstrate excellent organisational skills, the ability to work on their own initiative as well as part pf a team along with an ability to prioritise and problem solve. The role would ideally suit candidates who wish to embark on a career in healthcare administration and are keen to learn.

Main duties of the job

To provide administrative assistance and secretarial support to the Consultants and Senior medical staff within the urology Directorate.

To prioritise workload as appropriate and to familiarize his / herself with all aspects of office procedures in order to facilitate the day to day running of the office.

To type Urology clinical staff correspondence, e.g. transcribe digital dictation.

To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required.

To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary.

To assist in the management of waiting lists by :-

Ensuring that patient details are entered correctly onto waiting lists.

Ensuring information on the patient administration system is up to date at all times.

Ensuring medical records are made available to the relevant departments.

To observe absolute confidentiality of all information obtained in the course of your work.

To participate in the collection and transmission of information to enable the Directorate to meet its objectives.

To undertake any other duties as required by the Directorate Support Manager in accordance with the needs of the service.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

• Date posted: 10 July 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Full-time, Flexible working
• Reference number: C9365-26-0470-S2
• Job locations: Charles Hastings Way, Worcester, Worcestershire, WR5 1DD, United Kingdom, The Alexandra Hospital, Woodrow Drive, REDDITCH, Worcestershire, B98 7UB, United Kingdom

Job responsibilities

Post Title: Support Medical Secretary

Pay Band: 3

Hours: 37.5

Contract: Fixed term

Location / Department: Urology

Accountable to: Directorate Support Officer

Key Working Relationships:

Internal: Directorate Management team, Consultant medical staff & CNS, medical secretaries, receptionists, ward clerks, ward and departmental staff

External: Patients / Carers, General Practices, other providers

Risk Assessment:

Works with display screen equipment for prolonged periods.

Involves manual handling activities.

Sitting for prolonged periods

Job Purpose:

To provide administrative assistance and secretarial support to the Consultants and Senior medical staff

Key Duties:

To provide administrative assistance and secretarial support to the Consultants and Senior medical staff within the urology Directorate.

To prioritise workload as appropriate and to familiarize his / herself with all aspects of office procedures in order to facilitate the day to day running of the office.

To type Urology clinical staff correspondence, e.g. transcribe digital dictation.

To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required.

To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary.

To assist in the management of waiting lists by :-

Ensuring that patient details are entered correctly onto waiting lists.

Liaising with admissions office staff to ensure patients are sent for to come into hospital.

Ensuring information on the patient administration system is up to date at all times.

Ensuring medical records are made available to the relevant departments.

To assist with the validation of patients awaiting outpatient and inpatient attendance.

To be familiar with the requirement for the recording of patient details in relation to the 18 week pathway.

To be familiar with the National and Local 18 week initiative / objectives / requirements.

To be familiar with the National Cancer targets & local best practice pathways.

To book appointments for clinic & diagnostic procedures.

To maintain patients records and track notes electronically in a manner acceptable to the trust.

To ensure that patients case notes are maintained in good order, including appropriate filing of results and correspondence.

To be responsible for the monitoring of investigation dates and results and bringing these to the attention of the relevant Consultant.

To observe absolute confidentiality of all information obtained in the course of your work.

To participate in the collection and transmission of information to enable the Directorate to meet its objectives.

To familiarize his / herself with the Trust Information Systems and any changes in the facility of the systems.

To undertake any other duties as required by the Directorate Support Manager in accordance with the needs of the service.

Vision and Values:

The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment.

To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people