Job overview
SUPPORT MEDICAL SECRETARY - PAIN MANAGEMENT
PERMANENT PART TIME - 18 HOURS PER WEEK
We are looking for a highly motivated and enthusiastic Support Medical Secretary to provide administrative and typing duties within the Pain Management Department. You should have a meticulous approach to work and excellent communication skills to support our team of existing Medical Secretarial and administrative team.
Main duties of the job
To provide a support medical secretarial service within the Directorate. To undertake accurate audio/copy typing of medical correspondence and general administration for the Consultants and their teams. This will include highly sensitive and complex medical terminology with a need for confidentiality.
Dealing with enquiries from the patients/relatives, general practitioners and individual departments . Reassuring patients (carers/relatives if appropriate) waiting for appointments, test results and commencement of treatment. Assessing priorities, making and re-arranging appointments or passing messages on to the Medical Team for further attention.
General admin duties including photocopying, filing, bring forward system for investigation filing system, answering the telephone and other office duties, including the requisition and maintenance of adequate stationery stocks.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person specification
Experience
Essential
- Proficient in the use of Microsoft Word
Desirable
- Proficient in the use of Microsoft Office
- Previous experience as a Medical Secretary
- Evidence of researching position applied for
Knowledge & Training
Essential
- Knowledge of medical terminology
- Willing to undertake training to meet the requirements of the role in an ever-changing NHS
Desirable
- Knowledge of hospital Patient Administration System(s)
Qualifications & Education
Essential
- OCR/RSA II Typing or equivalent
- Medical Audio Typing/Transcription
- GCSE or equivalent Grade C or above in English Language
Desirable
- AMSPAR Diploma
- ECDL (European Computer Driving Licence
Communication & Relationship Skills
Essential
- Ability to work as part of a team
- Effective oral and written communication skills
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Medical Secretary roles in Dudley
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Support Medical Secretary - Pain Management with The Dudley Group NHS Foundation Trust in Russells Hall Hospital. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Per Annum Pro Rata. The contract type is Permanent: 18 hours per week. The application deadline is 01 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (18 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.