Support Medical Secretary Paediatrics

Job overview

Support Medical Secretary Paediatrics - Part time: 22.5 hours

To assist in the delivery of providing high quality, safe patient care, through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service.

This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team and management, to ensure the team provide effective administrative tasks.

The main focus of the role is to provide timely typing, transcription and checking of medical audio files to produce clinical correspondence from dictation to publication of clinical correspondence. Other duties will also include communicating by telephone to ensure the transcription service is effective and efficient. The post holder will ensure that information is gathered and distributed in a timely manner and that specified targets are achieved within the necessary timeframes.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker/Skilled visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Main duties of the job

The post-holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using BigHand and similar systems.

The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and it requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day.

The post-holder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.

Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.

The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.

Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.

Act as a link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way

To support the Senior Medical Secretarial team in any activities required.

Open and distribute post to the relevant areas.

Scanning of correspondence.

Ensure that pathways are up to date.

Detailed job description and main responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.