Job overview
An exciting opportunity has arisen for a Support Medical Secretary to work within Medicine division based at The Princess Royal Hospital, Telford.
The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided.
You should already possess 4 GCSE's (grades 9 - 4 or C - A) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience).The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
*This post is a 12-month fixed term position, 18.5 hours per week*
Main duties of the job
The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.
They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.
The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Knowledge
Essential
- Understanding of confidentiality/data protection issues.
Desirable
- Knowledge of NHS policies.
Education/Training
Essential
- Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
- 4 GCSE's (grades 9 - 4 or C and above) or equivalent
- RSA Stage 3 typewriting, word processing (or equivalent)
Desirable
- AMSPAR
- NVQ Level 3 in Business Administration
- ECDL
Skills and Aptitudes
Essential
- High standard of grammar and spelling
- Able to prioritise
- Team worker
- Able to communicate sensitively and tactfully with patients and carers
Desirable
- Touch Typing
Experience and Attainments
Essential
- Experience in audio typing
- Secretarial procedures
- Knowledge of software programs
- Significant secretarial experience
- Medical Terminology (with the ability to reach the required standard in medical terminology)
Desirable
- Medical Secretarial/ PA experience
- Knowledge of PAS systems
- Experience of compiling rota’s
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Applying for this NHS job
This advert is for Support Medical Secretary - Medicine Division with Shrewsbury and Telford Hospital NHS Trust in Shrewsbury, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum/pro rata. The contract type is Secondment: 12 months. The application deadline is 29 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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