Job overview
An exciting opportunity has arisen for a Support Medical Secretary to work within medicine division based at The Royal Shrewsbury Hospital, Shrewsbury.
Fixed term and Secondment considered. Please have agreement from your line manager to support before applying.
The post is for 9 months working 37.5 hours per week across Monday to Friday.
The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided.
You should already possess 4 GCSE's (grades 9 - 4 or C - A) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience) and knowledge of MS Office
The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
Main duties of the job
The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.
They will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries.
The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.
Detailed job description and main responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person specification
Knowledge
Essential
- Knowledge of good practice and system of work within secretarial/PA field.
- Understanding of confidentiality/data protection issues.
Desirable
- Knowledge of NHS policies.
Education/Training
Essential
- Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
- 4 GCSE's (grades 9 - 4 or C and above) or equivalent
- RSA Stage 3 typewriting, word processing (or equivalent)
Desirable
- AMSPAR
- ECDL
Skills and Aptitudes
Essential
- High standard of grammar and spelling
- Able to prioritise
- Team worker
- Able to communicate sensitively and tactfully with patients and carers
Desirable
- Touch Typing
Experience and Attainments
Essential
- Experience in audio typing
- Knowledge of software programs
- Significant secretarial experience
- Medical Terminology (with the ability to reach the required standard in medical terminology)
Desirable
- Medical Secretarial/ PA experience
- Knowledge of PAS systems
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Applying for this NHS job
This advert is for Support Medical Secretary - Medicine Division with Shrewsbury and Telford Hospital NHS Trust in Shrewsbury, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pro rata. The contract type is 9 months (secondment or fixed term). The application deadline is 05 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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