Supervisor - Support Services

Job overview

Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.

Main duties of the job

We are looking to recruit on a permanent basis a Support Services Supervisor to support our Brecon Support Services team. The hours of work are 37.5 hours and there will be a requirement to work weekends on a rota, this role will be permanent.

The key responsibilities of this role will include: -

Providing day to day management of all staff in the Domestic, Catering and Portering services

Ensuring all services delivered within full compliance to all appropriate legislation and local policies and procedures

Conduct regular audits on hotel services ensuring compliance to policies and legal requirements

Plan, coordinate and monitor activities to ensure that all services comply with health and safety requirements

Deputise for the Support Services Coordinator as required

Ensure equipment, resources, materials are ordered and available to maintain operating stock levels

Maintain excellent lines of communication with internal and external stakeholders to ensure services are delivered in line with the needs of the hospital

We are looking for someone who is hard working, committed and reliable with the enthusiasm to deliver a high-quality service.

We would particularly welcome applications from Welsh speakers; but even if you don’t speak any Welsh, or want to develop your skills, don’t worry: the health board will support you with training.

Detailed job description and main responsibilities

Ensure adequate staff cover is in place, at the agreed levels to meet the service needs ensuring that staff rosters are fair and equitable collating and approving Bank time-sheets; and all electronic systems are fully undated to ensure accuracy.

Identify and escalate any unplanned staff shortage through leave absence, sickness, or vacancy to a Manager as early as possible.

Authorise leave, identifying any absences and apply relevant policy and procedure, in conjunction with HR support as required.

Deliver induction for new employees and provide mentorship and training for  the team to improve performance, and ensure all statutory and mandatory  training is completed.

Ensure all staff have Performance Development Reviews that have clear objectives, expectations and to identify any additional support or training needs required.

Plan and prepare schedules for all services to enable the controls and checks via audit of services. Undertaking a programme of quality control to ensure methods and equipment/materials used meet quality standards.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome