Job overview
*Advert may close early if sufficient volume of applications is reached*
Full or part time roles to work across University Hospitals Tees localities.
The role of the SPA Clinical Triage Nurse is to receive referrals from a diverse range of people & services, triage the referrals & ensure that they reach the right service in the shortest time. SPA Triage monitor the Health Call system which is utilised by heart failure patients, ensuring that out of range observations are escalated & acted upon. Palcall is a further element of the SPA Triage role; this is a telephone support & signposting service for people deemed to be within their last 12 months of life.
This is a 24 hours a day, 7 days a week service.
Main duties of the job
The role of the SPA Clinical Triage Nurse is to receive referrals from a diverse range of people & services, triage the referrals & ensure that they reach the right service in the shortest time. SPA Triage monitor the Health Call system which is utilised by heart failure patients, ensuring that out of range observations are escalated & acted upon. Palcall is a further element of the SPA Triage role; this is a telephone support & signposting service for people deemed to be within their last 12 months of life. Clinical Triage is currently undergoing a horizontal integration of the North Tees & South Tees triage staff, aimed at providing equitable access to the wider locality.
Detailed job description and main responsibilities
The role of the SPA Clinical Triage Nurse is to receive referrals from a diverse range of people & services, triage the referrals & ensure that they reach the right service in the shortest time. SPA Triage monitor the Health Call system which is utilised by heart failure patients, ensuring that out of range observations are escalated & acted upon. Palcall is a further element of the SPA Triage role; this is a telephone support & signposting service for people deemed to be within their last 12 months of life. Post holders need to be IT literate, able to multi-task & require advanced communication skills.
Clinical Triage is currently undergoing a horizontal integration of the North Tees & South Tees triage staff, aimed at providing equitable access to the wider locality. There is the expectation that team members will become conversant with health care records for both North & South Tees localities.
This service is a rapidly evolving one, responding to need of people across a large geographical region & with dynamic service delivery changes.
Person specification
Qualifications
Essential
- RN
- 2 years post reg
Desirable
- Community experience
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Applying for this NHS job
This advert is for SPA Clinical Triage Nurse with North Tees and Hartlepool NHS Foundation Trust in Stockton-on-tees, North East and Yorkshire, England. It is listed as a Band 6 Nurse (adult and children) role. The advertised salary is £39,959 - £48,117 pro rata, per annum. The contract type is Permanent. The application deadline is 04 Aug 2026.
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