Job requirements
Essential
26 listedRequirements the employer expects applicants to meet.
- Experience
Knowledge of Community Services
- Experience
Recent experience working within the community or acute setting
- Experience
Experience managing resources and workload, e.g. effective use of team skill mix, appropriate delegation of patient care, supervision of junior staff
- Experience
Recent Triage Experience.
- Other Factors
Ability to work flexibly including unsocial hours and weekends
- Other Factors
IT Skills
- Skills and Abilities
Ability to work collaboratively with team members, other professionals and agencies and autonomously
- Skills and Abilities
Ability to adopt a constructive and logical approach to dealing with conflict, and to challenge and support others appropriately and assertively
- Skills and Abilities
Ability to manage complaints effectively
- Skills and Abilities
Excellent interpersonal and verbal communication skills, ability to establish rapport and work effectively with colleagues and others, to influence and negotiate and facilitate equitable access to service.
- Skills and Abilities
Ability to take proactive approach to facilitating hospital discharge / preventing inappropriate admission
- Skills and Abilities
Good written communication skills, ability to produce contemporaneous accurate and concise patient records, reports and other relevant documentation when working within time constraints
- Skills and Abilities
Ability to manage own and others time effectively, e.g. reprioritising when working under pressure district nursing, and to seek opportunities to do this
- Skills and Abilities
Ability and willingness to contribute to service development opportunities, e.g. developing guidelines, policies, primary care services
- Skills and Abilities
Ability to work independently using initiative and making decisions appropriately
- Skills and Abilities
IT literate
- Knowledge and Awareness
Ability to maintain access databases and excel spread sheets.
- Knowledge and Awareness
Understanding of current issues, policies and frameworks
- Knowledge and Awareness
Knowledge and understanding of needs of patients carers and knowledge of relevant statutory and voluntary services and how to access these
- Knowledge and Awareness
Knowledge and understanding of the role and function of the all Community and Acute Services
- Knowledge and Awareness
Knowledge and understanding of clinical governance, risk management, and ability to work in partnership with the clinical team leader to implement strategies
- Knowledge and Awareness
Working knowledge of equal opportunities, equities and diversities
- Knowledge and Awareness
Working knowledge and understanding of the importance of confidentiality
- Qualification/Educat/Training
DN qualification (certificate, diploma or degree) or knowledge of community services
- Qualification/Educat/Training
Registered nurse or paramedic
- Qualification/Educat/Training
Previous experience in triaging
Desirable
1 listedAdditional qualities the employer would prefer.
- Experience
Knowledge of discharge planning
Job overview
Single Point of Assessment and Rapid Response Triage Nurse (SPA)
BAND 6
Normal shift pattern is 08:00-20:30.
Shifts will include Bank Holidays and weekend working.
Croydon Health Services are in a new Alliance Partnership with other health and social care providers in Croydon and is an integrated service. This means bringing together health and social care teams who work to support people to remain independent and healthy in particular to prevent admissions to hospital and shorten hospital stays.
The Single Point of Assessment is a hub where all community referrals are received 7 days per week.
Are you a dynamic, flexible, innovative and motivated experienced District Nurse or Nurse practitioner with an extensive knowledge of community services? Clinical triaging expertise and good communication skills are required as well as excellent time management and prioritization skills is essential for this role.
This post may close early due to the receipt of sufficient applications. However, if we have not contacted you within four weeks of the closing date of this post, please presume that you have not been successful on this occasion.
We highly recommend contact or visiting the service before applying.
Interviews: tc
Main duties of the job
The Single Point of Assessment clinician is responsible for co-ordinating and managing referrals for community services made via the Single Point of Assessment (SPA). The SPA clinician is based in the office and is generally not expected to have direct face to face patient contact but will be communicating with patients via the telephone.
The SPA clinician is responsible for triaging all calls for the Rapid Response Service and supporting the Rapid Response clinician to enable a timely assessment to be completed by the most appropriate clinician: nurse, occupational therapist or physiotherapist. The SPA clinical will also have the responsibility for clinically triaging all community health referrals and all referrals that are sent to the LIFE service.
Detailed job description and main responsibilities
Please see the attached supporting document which contains more information about the role in the job summary
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Single Point of Assessment and Rapid Response Triage Nurse (SPA) with Croydon Health Services NHS Trust in Croydon, England. It is listed as a Band 6 Nurse (adult and children) role. The advertised salary is £42,939 - £50,697 pa inc HCAS. The contract type is Permanent. The application deadline is 04 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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