SHSCT Assistant Director Enhanced Services Band 8c

Job details

• Branch: Southern HSC Trust area (SHSCT)
• Location: Bannvale-Bannvale House
• Directorate: Adult Community and Acute Services
• Salary: Band 8c (£76,965 - £88,682)
• Contract Type: Permanent
• Opening Date: 27/08/26
• Closes: Thu, 10 September 2026 @ 4:00 PM
• Interview Dates: TBC

Notes

Online and manual applications accepted. Important Information If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR. Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage. A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week. Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

JOB DESCRIPTION

JOB TITLE

Assistant Director of Enhanced Services

BAND

8c

DIRECTORATE

Adult Community Services

INITIAL LOCATION

Bannvale House, Gilford

REPORTS TO

Director of Adult Community Services

ACCOUNTABLE TO

Chief Executive

JOB SUMMARY

The jobholder will be responsible to the Director of Adult Community Services for the delivery of high quality intermediate care and specialist community services in the Southern Trust area. He/She will be responsible for the operational management of all services within the division – the portfolio of services is likely to be subject to change as a result of ongoing re-alignment of services, however will initially include Hospital at Home, Intermediate Care, Non Acute Hospitals, Single Discharge Team, rehabilitation, chronic disease management, Primary Care based ICATS, GP Out of Hours/Phone First & Urgent Care Centre, and some specialist services. He/She will ensure that the objectives of the Trust’s Delivery Plan for these services are successfully implemented through effective multidisciplinary working.

He/She will provide clear leadership to all staff in the division and will be responsible for effective financial management and the efficient use of all resources. The jobholder will also support the Director of Adult Community Services with Long-term planning and service reform initiatives.

As an Assistant Director, the jobholder will be a member of the directorate’s senior management team and will therefore contribute to policy development in the directorate and the achievement of its overall objectives.

KEY RESULT AREAS

Service Delivery

Lead multidisciplinary teams and oversee the co-ordination of all processes to ensure the delivery of high quality intermediate care, specialist and out of hours services in the Trust’s area.

Ensure the successful implementation of all DOH, HSSA and commissioning priorities and targets for primary and community care with a particular emphasis on those relating to the continuing development of person-centred, integrated and responsive specialist and rehabilitation services.

Work closely with other senior managers in the Trust to secure an appropriate balance between hospital and community based services and achieve an integrated approach in reducing inappropriate hospital admissions and lengths of stay within a 24/7 context.

Lead the continuing development and co-ordination the GP Out of Hours/Phone First & Urgent Care Centre services, to ensure that patients and clients receive high quality care and that unnecessary attendances at Emergency Departments are avoided.

Ensure clear pathways are developed and implemented for patients/clients referred to/from other divisions in the directorate.

Ensure active engagement with user groups and the voluntary and independent sectors in the design and delivery of services.

Quality and Governance

Ensure that the needs of older people and their carers are at the core of how the division delivers its services and are in accordance with DOH Quality Standards for Health and Social Care and other relevant requirements.

Ensure high standards of governance in the division to include compliance with controls assurance standards, the assessment and management of risk and the implementation of the DOH’s Safety First framework.

Liaise closely with senior professional/governance staff to ensure the division complies with the standards and codes of practice of the relevant professional bodies such as NMC, NISCC and HCPC.

Ensure all recommendations from the RQIA and other regulatory bodies are implemented within requisite timescales

Ensure performance management arrangements are implemented.

Ensure the defining and monitoring of performance standards in contracts/service level agreements with independent service providers.

Ensure the management of complaints within the division comply with HSC and Trust complaints procedures and are underpinned by transparency and a culture of continuous improvement.

Lead on the implementation of relevant quality initiatives in the division.

Service Planning and Development

Promote innovation and change to underpin the modernisation of services to patients and clients.

Assist the Director of Adult Community Services with the development of a strategic plan for the delivery of primary care in line with regional strategies and priorities.

Work closely with commissioners and stakeholders to secure their commitment and involvement in the development and implementation of planning initiatives and service reforms.

Liaise closely with senior planning staff on service and capital development initiatives.

Act as a member of the directorate’s senior management team and contribute to its policy development processes.

Represent the division and/or directorate in Trust and/or regional planning teams as appropriate.

Financial and Resource Management

Responsible for the management of the division’s budget and the meeting of all financial targets by each facility and team.

Ensure the effective implementation of all Trust financial policies and procedures in the division which will include ensuring the safe custody of patients’ property and accounts and the use of endowments and gifts

Participate in contract and service level negotiations with commissioners.

Ensure the effective management, use and maintenance of all physical assets in the division.

People Management

Provide clear leadership to staff within the division and ensure all services have a highly skilled, flexible and motivated workforce.

Work closely with senior Human Resources staff to take forward the development and implementation of workforce planning and modernisation initiatives.

Ensure that management structures and practices in the division support a culture of effective team working, continuous improvement and innovation.

Ensure the effective implementation of all Trust people management policies in the division and the achievement of all relevant targets such as those relating to the management of sickness absence, turnover etc.

Ensure the effective management of staff health and safety and support in the division.

Information Management

Ensure the effective implementation of all Trust information management policies and procedures in the division.

Ensure the division’s systems and procedures for the management and storage of information meet internal and external reporting requirements.

Corporate Responsibilities

Develop and maintain working relationships with other directorate colleagues to ensure achievement of Trust objectives.

Establish collaborative relationships and networks with external stakeholders in the public, private and voluntary sectors to ensure the Trust effectively discharges its functions.

Contribute to the Trust’s overall corporate governance processes to ensure the development of an integrated governance framework for the Trust that assures safe and effective care for patients and clients and complies with public sector values and codes of conduct, operations and accountability.

Adhere to the Trust’s corporate planning, policy and decision making processes as a member of the directorate’s senior management team and ensure the Trust’s objectives and decisions are effectively communicated.

Lead by example in practicing the highest standards of conduct in accordance with the Code of Conduct for HSC Managers.

HUMAN RESOURCE MANAGEMENT RESPONSIBILITIES

The Trust supports and promotes a culture of collective leadership where those who have responsibility for managing other staff:

Establish and promote a supportive, fair and open culture that encourages and enables all parts of the team to have clearly aligned goals and objectives, to meet the required performance standards and to achieve continuous improvement in the services they deliver.

Ensure access to skills and personal development through appropriate training and support.

Promote a culture of openness and honesty to enable shared learning.

Encourage and empower others in their team to achieve their goals and reach their full potential through regular supportive conversation and shared decision making.

Adhere to and promote Trust policy and procedure in all staffing matters, participating as appropriate in a way which underpins Trust values.

RAISING CONCERNS – RESPONSIBILITIES

Promote and support effective team working, fostering a culture of openness and transparency.

Ensure all concerns raised are taken seriously and act in accordance with the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and all relevant professional codes of conduct, where applicable.

In the event of a concern being raised, ensure that it is managed correctly under the Trust’s ‘Your Right to Raise a Concern (Whistleblowing)’ policy and ensure feedback/learning is communicated at individual, team and organisational level.

EMERGENCY PLANNING & BUSINESS CONTINUITY RESPONSIBILITIES

Lead on the development, testing and review of relevant emergency response and business continuity plans to ensure a state of emergency preparedness for the provision of a proportionate, effective response to emergency situations and business continuity issues.

PERSONAL AND PUBLIC INVOLVEMENT RESPONSIBILITIES (PPI)

Lead on and be responsible for the planning, implementation, reporting and all other aspects relevant to the Trust’s PPI Strategy within the Division or other sphere of responsibility. This will include ensuring robust arrangements are in place for active engagement with user groups and the voluntary and independent sectors in the design and delivery of services.

GENERAL REQUIREMENTS

The post holder will be required to

Ensure the Trust’s policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.

Co-operate fully with the implementation of the Trust's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.

Adhere at all times to all Trust policies/codes of conduct, including for example

Smoke Free policy

IT Security Policy and Code of Conduct

standards of attendance, appearance and behaviour

Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.

Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.

All employees of the Trust are legally responsible for all records held, created or used as part of their business within the Trust including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000 the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the Trust’s policy and procedures on records management and to seek advice if in doubt.

Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post.

Represent the Trust’s commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within the Trust's area, as needs of the service demand.

PERSONNEL SPECIFICATION

JOB TITLE AND BAND Assistant Director of Enhanced Services Band 8c

DEPARTMENT / DIRECTORATE Adult Community Services Directorate

Notes to applicants

You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria.

Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note the Trust reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria.

Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn.

ESSENTIAL CRITERIA

SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below.

Factor

Criteria

Method of Assessment

Qualifications/ Experience

University degree or relevant professional qualification and worked for at least 2 years in a senior management role1 in a major complex organisation2.

OR

Have worked for at least 5 years in a senior management role1 in a major complex organisation2

Delivered against challenging performance management programmes for a minimum of 2 years in the last 6 years meeting a full range of key targets and making significant3 improvements.

Worked with a diverse range of stakeholders, internal and external to the organisation, to achieve successful outcomes for a minimum of 2 years in the last 6 years

A proven track record of people management, governance and organisational skills for a minimum of 2 years in the last 6 years.

Shortlisting by Application Form

Other

Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post.

SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage:

Skills / Abilities

Demonstrate a commitment to the provision of high quality and safe services with an ability to drive a culture of continuous improvement.

Demonstrate evidence of highly effective planning and organisational skills and well-developed strategic thinking.

Have an ability to effectively manage a delegated budget to maximize utilisation of available resources.

Have an ability to provide effective leadership across a range of services, including motivating and inspiring staff.

Demonstrate effective communication skills to meet the needs of the post in full.

Interview

DESIRABLE CRITERIA

SECTION 3: these will ONLY be used where it is necessary to introduce additional job related criteria to ensure files are manageable. You should therefore make it clear on your application form how you meet these criteria. Failure to do so may result in you not being shortlisted

Knowledge

At least 2 years’ experience working at a senior management level1 in a community-facing or primary care service within HSC.

The following additional clarification is provided

“senior management” is defined as experience gained at Band 8a or equivalent or above.

“major complex organisation” is defined as one with at least 200 staff or an annual budget of at least £50 million and involving having to meet a wide range of objectives requiring a high degree of co-ordination with a range of stakeholders;

“significant” is defined as contributing directly to key corporate objectives of the organisation.

Candidates who are shortlisted for interview will need to demonstrate at interview that they have the required competencies to be effective in this demanding leadership role. The competencies concerned are set out in the NHS Healthcare Leadership Model, details of which can be found at http://www.leadershipacademy.nhs.uk/resources/healthcare-leadership-model.

As part of the Recruitment & Selection process it may be necessary for the Trust to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.

Successful applicants may be required to attend for a Health Assessment

THE TRUST IS AN EQUAL OPPORTUNITIES EMPLOYER

Successful applicants

may be required to attend for a Health Assessment

can expect to be placed at the minimum point of the pay scale, although a higher starting salary, within the range of the pay band may be available if the person appointed has experience relevant & equivalent to the post. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply.

All staff are expected to display the HSC Values at all times