Job overview
The post holder works under direct supervision of the clinical site managers on shift. In support of a 24/7 patient flow service undertaking tasks and duties delegated. The main eliminate of the role is to provide specialist cleaning to areas within wye valley trust to minimise the risk of cross contamination.
Main duties of the job
- Providing 24/7 support to patient flow by maintaining the cleanliness of the environment as and when directed by the clinical site managers
- Complete all audit and quality standards documentation as required
- To maintain a safe working environment e.g. clean office, restocking supplies
- To undertake training as relevant to the role and in line with service development
Detailed job description and main responsibilities
To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.
Person specification
Experience
Essential
- willing to develop skills and competencies relevant to the role
Desirable
- working in a hospital environment or similar environment
other factors
Essential
- fulfil the health@work requirements of the clinical element of the role
- fitness to do the job within manual- handling policy
- concentration required daily e.g ability to deal with occasional exposure to distressing circumstances or emotional events
- flexibility in changing shifts to meet demand of the service
personal attributes
Essential
- personal attitude
- helpful and empathetic manner
- the ability to assimilate information quickly and work with high patient turnover and a pressurised environment on a daily basis
- evidence of proactive time management and multitasking to ensure tasks are completed
- evidence flexible, reliable and responsive to change
education and qualifications
Essential
- secondary education
- english gcse or equivalent
skills and knowlegde and abilities
Essential
- IT literate: email
- able to demonstrate understanding of hygiene standards in a clinical environment
- ability to follow instructions/ work on own
- ability to communicate both verbally and in writing to a wide range of people
- able to communicate routine information that requires fact and persuasive skills, or where there may be barriers to understanding
- organisational skills
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Applying for this NHS job
This advert is for Service Support Assistant (INTERNAL) with Wye Valley NHS Trust in Hereford, Midlands, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum. The contract type is Permanent. The application deadline is 16 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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