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Job overview
A fantastic opportunity has arisen to join the Paediatric Children's Cardiology, Respiratory and Intensive Care Directorate as the Service Manager for Paediatric Intensive Care unit.
We are looking for an individual who has management experience in a Paediatric setting and with a track record of operational management. The successful candidate will have a commitment to patient care, excellent communication skills and performance delivery. This is an excellent opportunity for those looking at furthering their operational experience.
Main duties of the job
The Service Manager (SM) is accountable to the Assistant General Manager and Clinical Leads for the Paediatric Intensive Care Unit. The purpose of the SM is responsibility for the day-to-day delivery of services to patients in accordance with agreed objectives, targets, quality standards, controls and resource constraints.
The SM will also be responsible for delivering delegated improvements within a service to meet patient expectations as well as ensure the required capacity to meet key clinical performance targets.
The SM will have direct line management responsibilities for the Assistant Service Manager and also be responsible for the administrative functions for the services.
Detailed job description and main responsibilities
Duties and Responsibilities will be across the following domains:
- Operational Performance Management
- Management and Leadership
- Quality, Risk and Governance
- Financial Management
- Strategy, change and service improvement
Person specification
Additional Information
Essential
- A commitment to partnership working, inclusion of a diverse workforce and service integration.
- Ability to carry out the physical requirements of the post, with any reasonable adjustment
Experience and Knowledge
Essential
- Evidence of managing successful project and / or operational performance and improvement; including the development and monitoring of output and outcome measures.
- Operational experience in managing specific services including design, development, implementation and management of change in a multi-professional environment.
- Experience of managing complex budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
Desirable
- Knowledge and understanding of the changing NHS environment
- Managing Consultants and junior doctors
Skills/ Knowledge/ Ability
Essential
- Knowledge of operations and / or project management methodologies and techniques.
- Knowledge of contract management.
- Understanding and track record of successful change and project management.
- Effective people and project management skills.
- Use analytical and judgement skills including understanding and application of complex statistical and numerical data.
- Work flexibly and prioritise in response to changing demands and requirements.
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills.
- Excellent management skills including motivating and coaching staff
- Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively.
- Ability to find innovative ways of solving or pre-empting problems.
- IT literate, including competency in MS Office programmes and in particular in Excel.
Education and Qualifications
Essential
- Educated to degree level or equivalent knowledge, skills and experience.
- Evidence of continuing professional development
Desirable
- Understanding of lean methodology
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Applying for this NHS job
This advert is for Service Manager with Guy's and St Thomas' NHS Foundation Trust in London, London, England. It is listed as a Manager and corporate role. The advertised salary is £58,133 - £65,261 inc HCA. The contract type is 12 months (12 month fixed term contract / secondment). The application deadline is 02 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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