Service Manager - Transplant Services

Job overview

We have an exciting opportunity in Transplant Services and Transplant Labs Clinical Service, in the Renal, Haematology and Transplant Services Care Division. The Care Division welcomes applications from motivated and dynamic individuals who have strong leadership and organisational skills, to join respective leadership teams. Details for each role can be found in the ‘Main Duties’ section; prior experience in an acute healthcare setting is desirable.

The Service Manager position provides support to the Clinical Service triumvirate and is responsible for delivery of all operational performance targets (elective general surgery and transplantation), including access targets, delivery of financial balance and the quality of services to patients alongside service improvement.

The post holder will provide support to the strategic direction agreed through the Clinical Service triumvirate, in conjunction with the Clinical Leads and Matrons. The post holder will work closely with the General Manager, Clinical Director and Lead Nurse and Clinical Group Directors/ leadership teams to achieve the MFT/Clinical Group objectives and will be expected to make a positive contribution to the delivery of health services across the local health community and relevant networks.

The post holder will lead on a number of agreed projects as directed by the Associate Director of Performance and Operations to improve patient care and services and the wellbeing of staff.

Main duties of the job

The post holder will have responsibility for the day-to-day operational management. You will be responsible for monitoring and achieving key performance indicators, contracted activity, finance, service/quality standards and service productivity and efficiency.

The post holder will support the service development and improvement, ensuring delivery of MFT’s Strategic aims and support Care Division cross-cutting workstreams.

Excellent communication and interpersonal abilities are essential, as the role requires building positive relationships across multidisciplinary teams. The successful individual will be proactive and resilient, with a genuine passion for driving service improvement and delivering high-quality patient care.

Detailed job description and main responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading.

Explore ‘Inside MFT – Your Candidate Place’

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place.  This welcoming one‑stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others.  You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access ‘Inside MFT – Your Candidate Place’, simply click on the relevant PDF document under the ‘Documents to download’ heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.