Job overview
We are seeking a confident and experienced professional to undertake the role of Service Manager within our Neighbourhood Mental Health Service. This is a key leadership position responsible for ensuring that the Neighbourhood team operates in a safe, effective and efficient manner, delivering high-quality, person-centred care that meets the needs of local communities.
The post holder will provide operational and strategic leadership, fostering a culture that encourages and enables the team to work collaboratively with local partners, social care services, GP Clinical Directors and other stakeholders. Through strong partnership working, the Service Manager will support the delivery of integrated care pathways and ensure services are responsive to the specific needs of the population served.
Working closely with senior clinical and operational leaders, the post holder will support the division’s strategic objectives in relation to service improvement, quality assurance, performance management and service evaluation. They will lead the development and implementation of innovative models of care, ensuring services remain compliant with national and local standards while continuously improving outcomes for service users and carers.
Main duties of the job
The Service Manager will be expected to lead and manage the team to provide the day-to-day operational coordination, management and delivery of the integrated mental health service. This will include working in partnership with GPs, social care and local partners for the continued development of the integrated service.
Detailed job description and main responsibilities
Operational Leadership:
Support the General Manager in leading the integrated community mental health team to ensure high-quality service delivery for all adults 18+.
Develop, review, and maintain systems to ensure the service aligns with national standards, CQC guidelines, local Trust policies and service plans.
Team Management, Leadership and Development:
Have overall continuous management of the service, responsible for the co-ordination of roles, responsibilities and resources within the service
Manage, support, and develop a team of mental health professionals, including managing VCSE staff in collaboration with VCSE leads.
Referral and Caseload Management:
Oversee and coordinate the referral process and ensure individuals are seen within agreed timeframes, with their needs met by the most appropriate service.
Advocacy and Resource Connection: Advocate for individuals and their families, connecting them to local community resources to address their wider needs.
Collaboration and Forum Leadership
Budget and Performance Management
Strategic Development
Communication and Team Support
Quality and Safety Management
Reporting and Presentation
Division and Service Development
Please review the Job description for more information.
Person specification
Experience
Essential
- Significant relevant experience working at management level in a health or social care provider service
- Demonstrable experience of managing budgets and staff
- Extensive experience working in adult mental health services.
- Experience of performance setting and monitoring
Qualifications
Essential
- Professional qualifications at Diploma/Degree level i.e. RMN, HCPC
Desirable
- Leadership qualification or relevant training and experience
WhatsApp job alerts
Get instant WhatsApp alerts for Band 8 Manager and Corporate roles in Leatherhead
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Service Manager North East Hants with Surrey and Borders Partnership NHS Foundation Trust in Leatherhead, South East, England. It is listed as a Band 8 Manager and corporate role. The advertised salary is £59,798 - £67,020 Incl. 5% Fringe HCAS, pa, pro rata.. The contract type is Permanent. The application deadline is 06 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (23 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.