Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
6 listedRequirements the employer expects applicants to meet.
- Person specification
Educated to degree level or equivalent relevant experience
- Person specification
Relevant qualification, training or demonstrable experience in staff management and/or leadership
- Person specification
Experience of working in the Urgent and Emergency Care environment
- Person specification
Experience in prioritising, planning and delegation
- Person specification
Experience in undertaking service improvement and change management
- Person specification
Experience of working in an NHS healthcare setting and managing a multi-disciplinary team
Desirable
6 listedAdditional qualities the employer would prefer.
- Person specification
Possession of or willing to complete additional relevant specialist training
- Person specification
Excellent verbal and written communication skills including the ability to negotiate
- Person specification
Experience of service improvement, service redesign including policy/protocol development as well as managing change
- Person specification
Excellent analytical and judgement skills, able to use data and report on information
- Person specification
Has experience of working autonomously as well as part of a team, cross covering or supporting other areas
- Person specification
Demonstrates work in operationally busy situations and demonstrates resilience whilst resolving issues
Job overview
The post holder will be responsible for the operational running of the Emergency Department, cross covering the Urgent Treatment Centre, Acute Medical Unit and Same Day Emergency Care on an ad hoc basis. The post holder will work with closely with clinical leads to ensure safe and efficient services are delivered in line with the Trusts CARES values.
Main duties of the job
To lead and facilitate service development, improvement to patient pathways in collaboration with the clinical leads and multidisciplinary team and stakeholders both in and out of hospital.
Develop and implement a comprehensive capacity plan that ensures the delivery of both key access targets and savings attributed to the services within the portfolio.
To support the General Manager in developing and implementing strategic plans in relation to integrated care and service re-design for acute hospital services.
To ensure rotas are filled and budgets are maintained.
To support the clinical and non-clinical team in achieving the national standards associated with the services.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Service Manager - Emergency Department with The Hillingdon Hospitals NHS Foundation Trust in Uxbridge, England. It is listed as a Service manager role. The advertised salary is £55524.00 to £62652.00. The contract type is Permanent. The application deadline is 14 Sep 2026.
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