Job summary
The closing date for applications is Friday 3rd July. Please note that this role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Main duties of the job
We are seeking a motivated and organised Administrator to support our busy community drug and alcohol service. This is a key role providing essential administrative support to ensure smooth service delivery. You'll be responsible for managing referrals, maintaining accurate records, and supporting team communications. We have many clients to support so a smooth-running administrative team is crucial to us achieving our aims each and every day. There's great variety in this role ranging from greeting clients, minuting meetings, maintaining our data quality to processing assessments and providing clinical administrative support. The role is permanent and full time working 37.5 hours per week Monday to Friday with some evening and Saturday working as required.
About us
The closing date for applications is Friday 3rd July. Please note that this role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Details
- Date posted: 25 June 2026
- Pay scheme: Other
- Salary: £26,250 to £26,250 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: oc-1782377762-AH445
- Job locations: Stoke-on-Trent, ST1 5BY, United Kingdom
Job responsibilities
About the Role The closing date for applications is Friday 3rd July. Please note that this role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible. Join us as a Service Administrator in Stoke-on-Trent - Job Description/Person Specification Our team in Stoke-on-Trent are seeking an experienced Administrator, to provide a comprehensive and efficient administrative service. Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here. Job Opportunity We are seeking a motivated and organised Administrator to support our busy community drug and alcohol service. This is a key role providing essential administrative support to ensure smooth service delivery. You'll be responsible for managing referrals, maintaining accurate records, and supporting team communications. We have many clients to support so a smooth-running administrative team is crucial to us achieving our aims each and every day. There's great variety in this role ranging from greeting clients, minuting meetings, maintaining our data quality to processing assessments and providing clinical administrative support. The role is permanent and full time working 37.5 hours per week Monday to Friday with some evening and Saturday working as required. Essential Skills The ideal candidate will have excellent attention to detail, strong IT skills, and a commitment to supporting vulnerable individuals. You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders. To do this job successfully, you will need:
experience of providing great administrative support in a busy environment
the ability to communicate effectively with a wide range of people
to be confident working in a team environment and able to work collaboratively
a good level of Maths and English (verbal and written)
to be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease
good analytical skills with an eye for detail
a can do, positive attitude
excellent IT skills, including database management and be comfortable using digital media
to understand work-based Health & Safety issues
some flexibility with working hours and location from time to time
28 days annual leave, plus bank holidays
An extra day off for your birthday or a special occasion of your choice
Enhanced maternity, paternity and adoption leave
2 days paid volunteer leave per year
Auto-enrollment into We Are With You's pension scheme
Access to a Blue Light Card - giving you great savings on big high-street and online brands
Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Person specification
Experience
Essential
- The ideal candidate will have excellent attention to detail, strong IT skills, and a commitment to supporting vulnerable individuals. You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.
- To do this job successfully, you will need:
- experience of providing great administrative support in a busy environment
- the ability to communicate effectively with a wide range of people
- to be confident working in a team environment and able to work collaboratively
- a good level of Maths and English (verbal and written)
- to be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease
- good analytical skills with an eye for detail
- a can do, positive attitude
- excellent IT skills, including database management and be comfortable using digital media
- to understand work-based Health & Safety issues
- some flexibility with working hours and location from time to time
- If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential.
Qualifications
Essential
- The ideal candidate will have excellent attention to detail, strong IT skills, and a commitment to supporting vulnerable individuals. You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.
- To do this job successfully, you will need:
- experience of providing great administrative support in a busy environment
- the ability to communicate effectively with a wide range of people
- to be confident working in a team environment and able to work collaboratively
- a good level of Maths and English (verbal and written)
- to be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease
- good analytical skills with an eye for detail
- a can do, positive attitude
- excellent IT skills, including database management and be comfortable using digital media
- to understand work-based Health & Safety issues
- some flexibility with working hours and location from time to time
- If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential.
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Applying for this NHS job
This advert is for Service Administrator with We Are With You in Bournemouth, South West, England. It is listed as a Administrative and IT role. The advertised salary is £26,250 to £26,250 a year. The contract type is Permanent. The application deadline is 03 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (25 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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