Senior Trust Medical Secretary

Job overview

3 month fixed term contract/ secondment opportunity

Are you looking for a career in the NHS? Are you looking to work in a fast-paced environment and the opportunity to work in a large-multidisciplinary team, where you can make a difference and improve services for our patients? If so, we want to hear from you!

The Urology Department at the Norfolk and Norwich University Hospital are looking for a motivated, forward-thinking and compassionate individual, to join the team as a Senior Secretary as a fixed term opportunity.

As part of this busy and exciting role, you will support the Department by acting as a point of contact for all communications between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies, maintaining a close working relationship between Consultants and patients as appropriate. Assist in the management of the office administration of the Consultant and designated clinical team. Provide an effective administrative secretarial service, ensuring continuity of service during absences.

We would love to hear from you – apply now, or for informal visits contact

Madie Hallam, Admin Manager 01603 288122– madie.hallam@nnuh.nhs.uk

Interview date: TBC

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Main duties of the job

Act as a point of contact for all communications between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies, maintaining a close working relationship between Consultant’s and patients as appropriate. Assist in the management of the office administration of the Consultant and designated clinical team. Provide an effective administrative secretarial service, ensuring continuity of service during the Consultant absence.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.

We would be delighted to receive applications from candidates who are interested in playing an integral role in providing secretarial support in a very busy but friendly department.

The successful candidate will be expected to have excellent communication, organisational skills with the ability to prioritise an everchanging workload, impeccable attention to detail, and ability to work independently and as part of a team. You will also be required to supervise and mentor junior colleagues. Previous secretarial experience is essential, preferably in a medical industry.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Detailed job description and main responsibilities

We understand and feel passionate about the needs of our patients, and how best to provide for those needs in an intelligent, effective and efficient manner. We would be delighted to receive applications from candidates who are interested in playing an integral role in providing secretarial support in a very busy but friendly department. We are seeking an enthusiastic and experienced individual who enjoys patient contact and working in a friendly, multi-disciplinary environment. The post-holder will be expected to deliver a high quality service within a performance managed environment. You will work collaboratively to provide a full secretarial and administrative service which prides itself on clinical excellence.

At NNUH, we strive to provide our staff with their individual developmental needs to achieve their career aspiration. If your aim is to be the best secretary or aspire to go further in your career, we will ensure that we support you either way.

We strive to promote innovation, listening to our staff and patients to improve services for our patients and local population. In this role you will have opportunities to work with clinicians, nurses, managers and other professionals to adapt, improve and create new ways of working for the benefit of our services.

What we offer: - Entrance to a career where you can make a difference to our patients - Flexible working - Opportunities to innovate and manage projects from start to finish - Collaborative working - Learning and development opportunities to set you up in your role and career - Opportunities to network and work with different people and teams from across the organisation - Comprehensive induction - An excellent introduction into people management

Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Please note that this advertised position, which is part of occupation code 4215 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.