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Job overview
We are seeking a dynamic and forward-thinking individuals to join our successful training and transformation function to support and enhance our ever-growing digital ecosystem. With a strong focus on Office 365, MS Teams Premium, MS Teams Calling, Copilot and Ambient Voice Technology.
In this role, you will play a key part in designing, implementing, and optimising modern digital collaboration and communication solutions across the organisation, ensuring seamless user experiences and high service reliability. The ideal candidates will bring expertise in Microsoft technologies, a passion for innovation, and experience supporting enterprise-scale collaboration tools, alongside strong problem-solving and stakeholder engagement skills.
This is an exciting opportunity to shape the future of digital workplace services, leveraging AI-driven capabilities and next-generation communication platforms to drive productivity, efficiency, and user satisfaction.
Main duties of the job
Act as the overall owner of the specific transformation projects (or smaller initiatives) including understanding requirements, process analysis and process improvement
Key areas of focus:
- Ø Documenting user/service requirements in a manner that the business, service stakeholders and technical stakeholders will be able to understand. Ø Documenting business process using industry standard methodology e.g. process flow, user journey etc. Ø Using the RACI approach to manage stakeholder expectations. Ø Conducting Gap Analysis. Ø Developing new projects and service transformation activities including analysing and reviewing business processes, workshops, process mapping, benefits tracking and realisation, Standard Operating Procedures, training programmes and materials Ø Engaging clinicians and administrative staff in the development of specification of system configuration and reporting to meet service needs and clinical pathways Ø Representing the clinical systems projects at steering groups Ø Co-ordinating post implementation review and lessons learnt Ø Implementation planning, coordination and management of clinical systems projects
Detailed job description and main responsibilities
as per attached JD and person specification
as per attached JD and person specification
as per attached JD and person specification
Person specification
Experience
Essential
- Educated to Master level or equivalent knowledge and relevant experience in specialty
Desirable
- Experience of working in a leadership role
- Advanced Microsoft office & other applications e.g., VISIO, Project, Excel, PowerPoint, MS teams Premium, Co-Pilot, AVT
- Managing, leading and motivating small teams
- Presentation of information to project board and other relevant governing committees
Knowledge and Skills
Essential
- Ability to write comprehensive, clear specifications and project documentation clearly and concisely
- Ability to build strong relations with internal and external project stakeholders
- Good knowledge of RiO EPR, JAC, EMIS, SystmOne; functionality and modules
Desirable
- Systems development, support and training principles
Education/ Qualification/ Training
Essential
- Educated to Master level or equivalent knowledge and relevant experience in specialty
Desirable
- • Recognised professional project management qualification e.g., PRINCE 2 or Managing Successful Programs (MSP) or has equitable work-based experience
- • Management/leadership qualification or equivalent experience
- • Evidence of continued professional development
- • ITIL qualification
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Applying for this NHS job
This advert is for Senior Transformation and Deployment systems Administration Specialist with East London NHS Foundation Trust in London, London, England. It is listed as a Band 7 Administrative and IT role. The advertised salary is £58,133 - £65,261 per annum. The contract type is Fixed term: 8 months (Until end of March 2027). The application deadline is 28 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (29 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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