Job overview
We are looking for a enthusiastic, motivated and reliable full time Senior Receptionist to join our very busy, efficient and friendly therapies department, based at Northwick Park Hospital/ Central Middlesex Hospital.
The ideal candidate will have Reception experience and good knowledge of IT. Knowledge and experience of Cerner EPR would be beneficial. The role will be a mixture of front desk, telephone and administrative duties.
We welcome experienced NHS receptionists as well as candidates who are willing to learn.
Main duties of the job
To use the Cerner electronic patient record system to implement the Department outpatient appointments and other various systems and procedures. - To deputise for the Administration Team Leader in her /his absence and work closely her/him at all other times, to ensure the smooth running of Reception and Administration within the Department. This includes the management and organisation of the therapist’s Cerner diaries and classes. - To receive patients, visitors and other callers to the Northwick Park Therapy Services Department Reception desk with a courteous, friendly and efficient manner. To answer telephone calls made to Reception. - To provide clerical support to Reception and the Occupational and Physiotherapy Department.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
IT Skills
Essential
- Experience working in IT word, excel
- IT course
Desirable
- Knowledge of Electronic patient record or diary systems
- Knowledge of GCIS, Cerner, ERS
Experience
Essential
- 18 months working as a receptionist
Desirable
- NHS reception experience
Good written and verbal communication skills
Essential
- Experience of working with people
Desirable
- Well written personal statement and mentions the Trust and HEART values
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Applying for this NHS job
This advert is for Senior Receptionist with London North West University Healthcare NHS Trust in Harrow, London, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £30,630 - £32,346 per annum incl of HCAS. The contract type is Permanent. The application deadline is 09 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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