Senior Operational Manager

Job overview

An exciting opportunity has arisen for a twelve-months fixed term  post!

8b Senior Operational Manager within our CAMHS services

This is a fantastic chance to develop your leadership skills, broaden your operational experience, and contribute to the continued delivery of high-quality care. The successful candidate will be supported throughout the secondment by the Deputy Director and Director within the division.

We are seeking an experienced 8a leader/ manager with ideally experience of leading within Camhs services. The individual must be a motivated, compassionate, and resilient leader who can provide clear direction, inspire the team, and maintain a strong focus on patient safety, staff wellbeing, and service efficiency.

Key attributes we’re looking for:

• Proven leadership and operational management experience
• Strong understanding of clinical governance and operational delivery
• Excellent communication and interpersonal skills
• Ability to lead and manage through complex change and support staff development
• Commitment to upholding the Trust’s values and standards

If you are ready to take on a new challenge and further develop your leadership and management journey, we encourage you to apply.

Interviews Likely to be held W/C 27th July

Main duties of the job

1 - Strategic Service Development:

• Contribute to communicating the overall strategic vision and key objectives for the Division with staff, new partners, stakeholders and other interested parties.
• Establish a variety of methods for engaging with staff, patients / carers, Commissioners, new partners and other stakeholders to identify service development opportunities and prioritise those that can be realised and make a significant impact on safe and effective care.
• Ensure that service development / redesign initiatives are undertaken through co-production with patients / service users and carers to ensure services are relevant to the populations we serve.

2 - Service Delivery:

• Establish robust monitoring and performance management arrangements throughout the service portfolio to ensure that contracted activity; financial targets; mandatory and other KPIs are successfully delivered. Hold services to account and undertake prompt remedial actions for under-performing areas

3 - Business Planning & Contracting:

• Responsible for supporting the Divisional Director and Deputy Director in the development of the Divisional Business Plan and the local implementation.

Please see full JD & PS in the accompanying documents

Detailed job description and main responsibilities

Please see full Job Description and Person Spec in the accompanying documents

4 - People / Personal Leadership:

• To be responsible for the delivery of performance targets, quality and efficiency improvements, ensuring that all audits and surveys are actioned and improvements evidenced.
• Provide effective, visible and proactive leadership for staff across professional boundaries and be a role model for the Trust’s values and behaviours.
• Communicate an effective and inspiring vision of the future of services in your portfolio and how this links to the Trusts direction of travel.
• Involve staff and demonstrate that their contributions and ideas are valued and important for delivering outcomes and continuous improvements to the service. Encouraged the ethos of clinically ownership amongst staff to drive change.