Senior Medical Secretary T&O

Job summary

Senior Medical Secretary Trauma & Orthopaedics

Are you an experienced Medical Secretary looking for a challenging role where your skills truly make a difference? This is an exciting opportunity to join a supportive secretarial team within Trauma & Orthopaedics at Worcestershire Acute Hospitals NHS Trust, supporting our Orthopaedic Consultants and wider clinical teams.

Working with Us

We pride ourselves on collaboration and helping each other succeed with health and wellbeing support, access to training as well as support to achieve within the role. The role is 35 hours per week, working flexibly with the option to hybrid work once training competencies have been achieved.

What We are Looking For

Someone with current Medical Secretarial experience at a Senior level within a surgical environment, preferably within Trauma & Orthopaedics.

What You will Bring

Excellent organisational skills and attention to detail. Strong communication skills, a positive outlook and proactive approach. Ability to work independently as well as supportively within the team.

You will provide high-level secretarial support to our Orthopaedic Consultants and team, managing complex workloads and ensuring the highest standards of service. While training will be provided, we are looking for someone with the skills to be able to work autonomously from commencement.

All shortlisted candidates are required to complete a typing assessment along with a role based task at interview.

Main duties of the job

You will be an integral part of a busy secretarial team, working closely to support Orthopaedic Consultants and clinical teams.

In this role, you will manage a wide range of administrative responsibilities, including handling emails, telephone calls, diary management, and general office duties. You will also take on more complex tasks such as theatre list coordination, managing patient care pathways, report preparation, clinic scheduling, and managing patient waiting lists.

You will interact daily with clinicians, patients, carers, health professionals (both internal and external), and colleagues, which will be a key part of your role. You will need to show initiative and ensure communication is applicable and relevant.

As a member of the Trauma & Orthopaedic team, you will provide dedicated support for two consultants and their clinical teams, while collaborating with secretarial colleagues to ensure departmental cover when required.

This position demands excellent organisational skills, along with both the ability to work independently as well as working closely within the team. You must be able to prioritise a busy workload whilst maintaining a high level of accuracy, and be able to adapt flexibly to meet service demands. A commitment to delivering outstanding patient-focused service is essential.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 8,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

• Date posted: 25 June 2026
• Pay scheme: Agenda for change
• Band: Band 4
• Salary: £28,392 to £31,157 a year
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Flexible working, Home or remote working
• Reference number: C9365-26-0492-S3
• Job locations: Charles Hastings Way, Worcester, Worcestershire, WR5 1DD, United Kingdom

Job responsibilities

Medical Secretary Key Duties

You will manage your own workload, which includes:

• Typing clinical and non-clinical correspondence
• Using AI and IT systems to produce documents
• Data input, scanning, and maintaining accurate records
• Telephone cover and Outlook management
• Liaising with patients, clinicians, and colleagues
• Appointment and diary management
• Day-to-day administration and problem-solving
• Involvement in service development and improvements.

This role carries significant responsibility for patient care pathways, surgical requirements, and overall management. While you will receive support, a high level of autonomy is expected in handling these tasks.

For full details of duties and essential criteria, please refer to the attached job description and person specification.