Worcestershire Acute Hospitals NHS Trust logo

Senior Medical Secretary Surgery Trauma & Orthopaedics


Location
Worcester, England
Salary
£28,392 to £31,157 a year
Profession
Administrative and IT
Grade
Band 4
Deadline
24 Jun 2026
Contract Type
Fixed-Term
Posted Date
10 Jun 2026
Medical Protection — indemnity for locally employed doctors from £79

Job summary

Please note we will consider secondments for this role.

An exciting opportunity has arisen for a Medical Secretary to join the Trauma & Orthopaedic team at Worcestershire Acute Hospitals NHS Trust.

This is a demanding and rewarding role that would suit an individual who thrives in a busy environment, has excellent attention to detail, and can effectively manage a varied workload while meeting service deadlines.

We are seeking an enthusiastic, motivated, and capable individual to join our team. The successful candidate will work closely with both clinical and administrative colleagues to ensure tasks are completed to a high standard, supporting the smooth and efficient running of the service.

The ideal candidate will demonstrate a flexible, positive, and proactive approach to work, with the ability to use their own initiative when required. They will possess excellent communication, interpersonal, and IT skills, alongside a strong commitment to delivering high-quality administrative support.

Key attributes include:

  • Excellent organisational and time-management skills
  • Strong attention to detail and accuracy
  • Ability to prioritise and manage multiple tasks effectively
  • Excellent written and verbal communication skills
  • Strong IT and administrative skills
  • Ability to work independently and as part of a team
  • A flexible and positive "can-do" attitude

Main duties of the job

Provide comprehensive senior medical secretarial service to consultants and the wider clinical team.

Transcription of clinical dictation for multiple healthcare professionals, including but not limited to, clinical correspondence, reports, assessments and audits.

Manage waiting lists and ensure compliance with RTT targets. Schedule patients for surgery and maintain theatre lists for Alexandra and Kidderminster sites at least six weeks in advance, ensuring compliance with 642 procedures.

Coordinate loan kit requests, x-ray bookings, and liaise with pre-op, occupational therapy, HDU and theatres.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

  • Date posted: 10 June 2026
  • Pay scheme: Agenda for change
  • Band: Band 4
  • Salary: £28,392 to £31,157 a year
  • Contract: Fixed term
  • Duration: 12 months
  • Working pattern: Part-time, Flexible working
  • Reference number: C9365-26-0444
  • Job locations: Charles Hastings Way, Worcester, Worcestershire, WR5 1DD, United Kingdom

Job responsibilities

The Medical Secretary provides a comprehensive and advanced secretarial and administrative service to Trauma & Orthopaedic Consultants and their multidisciplinary teams. The role is responsible for supporting the patient pathway from referral through to treatment, including the management of waiting lists, theatre scheduling, clinic coordination, and clinical correspondence.

Working in a busy and demanding environment, the post holder will maintain accurate patient records, manage complex administrative processes, and act as a key point of contact for patients, healthcare professionals, and external agencies. The role requires excellent organisational, communication, and IT skills, with the ability to prioritise competing demands while maintaining confidentiality, accuracy, and compliance with NHS policies and procedures.

The successful candidate will contribute to service improvement initiatives, support colleagues across the department, and help ensure the delivery of a safe, efficient, and high-quality service for patients.

Person specification

Experience

Essential

  • Recent Medical Secretary experience
  • Experience of managing a surgical waiting list
  • Experience of working in an ever-changing environment with changing priorities
  • Experience of dealing with members of the public.
  • Experience of creating clinical correspondence through Digital Transcription
  • Experience of working with the Surgical Team

Desirable

  • Experience of working in Trauma & Orthopaedics

Qualifications

Essential

  • Recognised secretarial/computer skills qualification
  • GCSE or Equivalent level of English

Desirable

  • RSA Typing stage III
  • AMSPAR Qualification or C&G or equivalent experience

Skills/Knowledge

Essential

  • Ability to work independently and as part of a team
  • Accurate computer Skills
  • Excellent telephone skills
  • Excellent verbal and written communication skills
  • Good Organisational skills
  • Working knowledge of Allscripts / PAS / Bluespier / CLIP / V7
  • Working knowledge of Microsoft Office

Desirable

  • Knowledge of other NHS systems
  • Knowledge of good Health and Safety Practices
  • Knowledge of RTT pathways
  • Understanding the importance of policies and procedures

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Applying for this NHS job

This advert is for Senior Medical Secretary Surgery Trauma & Orthopaedics with Worcestershire Acute Hospitals NHS Trust in Worcester, Midlands, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 to £31,157 a year. The contract type is Fixed-Term. The application deadline is 24 Jun 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (10 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.