Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
9 listedRequirements the employer expects applicants to meet.
- Skills
Good standard of written and verbal communication at all levels
- Skills
Organisational skills and a flexible approach to work
- Skills
Ability to prioritise workload and work under pressure to ensure deadlines are achieved
- Knowledge
Knowledge and understanding of Confidentiality and the Data Protection ACT
- Experience
Experience of using MS Office, particularly MS Word and Outlook
- Experience
Previous Office experience
- Experience
Experience of working with the general public and/or professionals
- Experience
Demonstrate and understanding of customer care/ability to work with sensitive and confidential information
- Education and Qualifications
Educated to GCSE level standard English Language and Maths at Grade A – C (or equivalent)
Desirable
4 listedAdditional qualities the employer would prefer.
- Knowledge
Understanding and working practice of NHS performance targets including 18 week referral to treatment times
- Experience
Experience of working within the NHS and an understanding of medical terminology
- Experience
Experience of using Hospital systems, for example PAS (Patient Administration System
- Education and Qualifications
NVQ II or III Business Administration
Job overview
An exciting opportunity has arisen within the Urology Department within the Surgery Division. We are looking to recruit an enthusiastic and motivated individual to join our very busy and dedicated admin team. The successful candidate will assist in the provision of an efficient and responsive service required to work with the clinical team to ensure the provision of a patient pathway, which is receptive to the needs of the patient and responsive to Trust requirements.
The successful candidate will provide administrative support to Consultants and their medical team within the Department and also ensuring the provision of an effective service.
The successful candidate will also have line management responsibility for a small team of admin staff.
Main duties of the job
- To provide efficient and comprehensive medical secretarial and administrative support.
- To act as a joint point of contact for all enquiries, using tact, diplomacy and confidentiality.
- To manage the specialty administration and clerical workload, ensuring appropriate delegation of tasks to members of the specialty team and re-prioritisation when required.
- To undergo training as necessary to meet the needs of new developments within the Service. To identify training for members of the specialty secretarial team in conjunction with the Admin & Performance Co-Ordinator/Admin Pathway Co-Ordinator (APC).
- Respond to enquiries (personal and telephone) ensuring confidentiality is maintained at all times.
- To liaise with patients, consultants/teams, operational areas and departments, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.
- Undertake yearly appraisals for Medical Secretary & Secretarial Assistant
- To facilitate the efficient and effective administrative pathways for all patients, including cancer patients where appropriate. This will include actively managing, monitoring and tracking patients.
- Where necessary for the specialty, work with the Multidisciplinary Team (MDT) to support meetings, which may include cancer patients, ensuring that they are run effectively and efficiently in line with local and national standards.
Detailed job description and main responsibilities
Please refer to the job description and person specification for more information regarding the role.
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Applying for this NHS job
This advert is for Senior Medical Secretary - Peterborough with North West Anglia NHS Foundation Trust in Peterborough, England. It is listed as a Band 4 Medical secretary role. The advertised salary is £28,392 - £31,157 pa pro rata. The contract type is Fixed term: 6 months (or secondment). The application deadline is 15 Sep 2026.
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