Senior Medical Secretary - General Surgery

Job overview

6 month fixed term contract/ secondment opportunity

An opportunity has arisen to work within the General Surgery Administration Team.

As a Senior Medical Secretary you will be an integral part of the team. You will work within an experienced administration team. As a staff member within a surgical speciality you will be responsible for managing effective pathways – from GP referrals through to surgical procedures, tracking cancer patients, theatre list planning, outpatient clinics and waiting list management (PTL) and consultant diary planning.

You will help to adapt, change, and continue to work on improvement so that every patient through the department has the best care. You will communicate well with senior colleagues, clinicians and your peers to ensure everyone is working well and helping each other achieve good outcomes for patients.

The department is seeking a friendly, hard-working and professional Senior Medical Secretary who will be an asset to the team. You will have a good eye for detail, be able to accept and learn from constructive critique and continue to learn and develop your skills.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Main duties of the job

As the postholder, you will be responsible for the following:

• Typing and formatting clinic letters and correspondence to a high standard
• Booking OPAs and TCIs for patients (cancer and non-cancer)
• Managing patient queries via telephone and email in a timely and compassionate manner
• Supporting the wider multi-disciplinary team
• Effective PTL management

The successful candidate will be able to demonstrate:

• Excellent communication and interpersonal skills
• Strong attention to detail and the ability to prioritise a busy and varied workload
• A proactive and flexible approach to working within a fast-paced clinical environment
• Confidence in using electronic patient systems and Microsoft Office applications

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Detailed job description and main responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.