Senior Medical Secretary - Gastroenterology

Job overview

Hello - I’m Tom, Speciality Manager for Gastroenterology  and I’m delighted you’re considering joining our team.

I am looking for a Senior Secretary to join our warm and welcoming Gastroenterology team, supporting our consultants and leading a small, experienced secretarial team.  If you’re someone who enjoys being the calm, capable person others rely on - the one who quietly keeps everything (and everyone) on track – then this is the role for you.

This is a valued, visible role at the heart of the service - ideal for someone who enjoys responsibility, teamwork and making a positive difference for patients and colleagues alike.

Main duties of the job

You’ll provide comprehensive medical secretarial support to our consultants, and nursing teams while coordinating, supporting and line managing the gastroenterology secretarial team.  From clinic correspondence and diaries to workload planning and problem‑solving, you’ll help ensure the service runs smoothly and efficiently.

You’ll work closely with clinicians, nurses and managers, using your experience and judgement to keep things on track – even when priorities shift.

Main duties of the job

Detailed job description and main responsibilities

• Provide a full medical secretarial service, including audio typing, clinic letters, correspondence and diary management
• Act as a welcoming and professional first point of contact for patients and colleagues
• Line manage and support the gastroenterology secretarial team, overseeing day‑to‑day activity and workloads
• Monitor clinic typing performance and escalate issues early, working with managers to find solutions
• Maintain accurate systems for records, rotas, annual leave and sickness
• Support recruitment, induction, training and appraisals within the team
• Act as a knowledgeable and supportive lead for administrative processes, spotting opportunities to improve how things work

You don’t need to arrive knowing everything - we’re looking for a confident, kind manager who enjoys supporting others to do their best work.

Why you’ll love working here

• A genuine management role where your leadership and ideas really matter
• A supportive specialty team who value good administration and know they can’t do it without you
• The opportunity to shape how the secretarial service runs, not just keep it ticking over
• Variety, autonomy and the satisfaction of helping both patients and your team
• A friendly, welcoming environment where people know each other and offer support on busy days

We warmly encourage informal contact -  whether that’s a quick chat, a visit, or just some honest questions before you apply.  We’d love to meet you.

Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.