Job summary
*** This vacancy is currently only open to internal applicants at Worcestershire Acute Hospitals NHS Trust ***
30 hours per week - some days of home working available each week as part of existing rota
We are looking for a highly organised, motivated, and experienced Senior Medical Secretary to join our busy Clinical Haematology service. This is an exciting opportunity to play a key role in supporting our consultants and multidisciplinary team, ensuring the smooth delivery of high-quality patient care.
As a Band 4 Senior Medical Secretary, you will provide comprehensive administrative and secretarial support within a fast-paced specialist service. You will be expected to work independently, manage competing priorities, and maintain the highest standards of confidentiality and professionalism.
Main duties of the job
- Provide a comprehensive secretarial service to Clinical Haematology consultants and their teams.
- Support with navigation for those patients referred with suspected haematological cancer, ensuring there are no delays with investigations and clinic review appointments.
- Manage consultant diaries and clinic schedules.
- Processing of clinical correspondence, ensuring accuracy and timely completion.
- Coordinate urgent and routine patient appointments, investigations, and admissions.
- Maintain patient records using electronic systems.
- Respond to telephone and email enquiries from patients, GPs, and healthcare professionals.
- Liaise effectively with internal departments and external organisations.
About us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
- Date posted: 15 July 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Permanent
- Working pattern: Part-time
- Reference number: C9365-26-0546
- Job locations: Charles Hastings Way, Worcester, Worcestershire, WR5 1DD, United Kingdom
Job responsibilities
Please see job description in supporting information.................................................................................................................................................................................................................
Person specification
Experience
Essential
- Senior administrative experience, i.e PA, Service Navigator, etc.
- Providing secretarial support to a clinical team.
Desirable
- Medical secretarial experience
- Experience of working in NHS or other large organisation
Qualifications
Essential
- GCSE or equivalent Maths & English
- RSA II or equivalent
Desirable
- EDCL
- AMSPAR Diploma/working towards or recognised training in medical secretarial work
Personal Qualities
Essential
- Aware of self-presentation.
- Able to work under pressure/to deadlines.
- Attention to detail.
- Able to work as part of a multi-disciplinary team.
- Able to handle more than one job at once.
- Reliable with excellent attendance
- Positive approach to change and service improvement
Knowledge and skills
Essential
- Audio typing/proofreading of correspondence containing complex terminology
- Good organisational, written and communication skills.
- Able to produce accurate and timely work.
- Ability to prioritise workload.
- Self-motivated and able to work on own initiative.
- Excellent telephone manner.
- Use of Microsoft Office packages (Word, Excel).
Desirable
- Knowledge of PAS Allscripts
- Medical Terminology.
- Internet
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Applying for this NHS job
This advert is for Senior Medical Secretary - Clinical Haematology with Worcestershire Acute Hospitals NHS Trust in Worcester, Midlands, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 to £31,157 a year. The contract type is Permanent. The application deadline is 29 Jul 2026.
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