Job overview
We are looking for an enthusiastic, self-motivated and experienced secretary to provide comprehensive secretarial support to the Urology Clinical Team within the Surgical Directorate. It is essential that applicants possess a high level of sound typing skills, hold a Medical Secretarial Qualification and qualify for at least RSA Stage 3 (or equivalent).
The successful candidate will be able to work on their own initiative and be able to work as part of a team.
The post holder will be able to work within time constraints and be able to meet a deadline while being able to demonstrate good organisational skills and the ability to maintain good and reliable records.
The post-holder will need to have previous Medical Secretary Experience, possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines, whilst producing work to the highest standards.
The post holder will ensure the delivery of a comprehensive high quality medical secretarial and administrative service to the consultant, doctor and junior medical team and specialist nursing teams, other health professionals.
The post holder will be responsible for the guidance, supervision and direction of the admin team dealing with appropriate day to day issues to oversee the smooth running of the department and providing support to the line manager.
Main duties of the job
The post-holder must also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential, together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.
The Candidates must be able to maintain patient confidentiality, and ensure a high standard of customer care at all times. It is essential that the successful candidate has a flexible approach to work, to meet the demands of the service.
The ability to speak Welsh is desirable for this post, Welsh and/or English speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Other
Essential
- If required be able to travel between sites if relevant to the demands of the post
Desirable
- Welsh speaker
Skills
Essential
- Excellent communication skills
- Advanced typing skills
- Will work unsupervised
- Excellent organisational skills
- Will prioritise own workload
- Minute taking experience
Knowledge
Essential
- Evidence of Continual Personal development
- Knowledge and ability to use Microsoft office applications
Desirable
- ESR Self Service (or equivalent experience using it)
- Knowledge of Referral To Treatment process (RTT)
Experience
Essential
- Experience of coordinating administration activities.
- Experience of working as a medical secretary
- Experience of organising workload and people
Desirable
- Previous NHS Experience
Qualifications
Essential
- NVQ Business administration L4 or equivalent experience Or City & Guilds (AMSPAR) Level 3Diploma in Medical administration or equivalent medical secretary experience
- RSA /OCR level 3 or equivalent experience or qualification in typing
- ECDL or equivalent experience
Desirable
- Management qualification or working towards
- NVQ 3 Customer Service
Personal Qualities
Essential
- Good team working ethic
- Enthusiasm and commitment
- Proactive and positive attitude
- Be innovative to meet the challenges of a changing organisation
- Customer focused approach
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Applying for this NHS job
This advert is for Senior Medical Secretary & Admin Lead with Betsi Cadwaladr University Health Board in Bangor, North Wales, Wales. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,819 - £31,626 per annum. The contract type is Permanent. The application deadline is 20 Jul 2026.
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