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Job overview
An exciting opportunity has arisen for a dynamic individual who is keen to be at the forefront of IT innovation within the NHS. Based out of Bolton Hospital you will be part of a dedicated, hardworking 3rd line team delivering both Technical Support and Projects to the medical services across the Bolton Metropolitan Borough. This will include approximately 7,500 Bolton NHS Foundation Trust employees based both at the hospital and at 25 community sites as well as support for the Bolton GP's and CCG which cover 1,300 staff across 50 sites.
With a wide range of technical infrastructure, it can provide a comprehensive and structured career path and allows you to get exposure to many advanced technologies. It is an exciting time for the Bolton healthcare economy with investment and development of the IT Infrastructure of which this role will be a key part.
Strong IT technical skills, excellent communication, reporting and documentation skills are essential.
The Trust aims are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.
Previous applicants need not apply.
Main duties of the job
The post holder will be responsible for 3rd Line Support, Projects and Architecture for Bolton NHS Foundation Trust, Bolton GP’s and CCG with a strong focus on server architecture (physical and virtual), cyber security and compliance and cloud infrastructure. Providing an efficient technical and system support function to clinical and business services.
Detailed job description and main responsibilities
To be lead specialist in at least 4 technical disciplines as defined by the Knowledge Skills Framework Document.
3rd Line Support, Projects and Architecture for Bolton NHS Foundation Trust, Bolton GP’s and CCG with a strong focus on servers.
Provide robust cyber security monitoring and remediation.
Maintain compliance with NHS Digital standards, Data Security and Protection Toolkit (DSPT), Cyber Assesment Framework (CAF) and ISO 27001 or similar standards.
To maintain and manage an effective, resilient secure virtualised environment.
Support the effective management and monitoring of the physical and virtual server and desktop environment
Experience Operating in a virtual desktop environment with software defined storage and virtualised applications.
To maintain and manage an effective, resilient and secure Active Directory Domain infrastructure.
Proactively monitor the Microsoft Active Directory Domain infrastructure and Microsoft Azure.
To maintain and manage an effective resilient SAN infrastructure
To provide an effective, resilient and secure corporate messaging infrastructure (On Premise Exchange and M365).
To provide an effective, resilient, secure thin and thick client desktop infrastructure.
To maintain effective endpoint and network security for all servers and desktop infrastructure.
To provide an effective, secure, disaster recovery plan for the Local Area Network, Servers and Firewall infrastructure.
To design and implement technical solutions.
To be able to manage Technical workstreams for upgrade and migration.
Assist training other members of IT Staff
- When appropriate, participate in an out of hours
To undertake other assignments in accordance with the priorities agreed by the CTO.
Person specification
Other
Essential
- Flexibility of working hours
- Well motivated
- Able to work on own initiative
- Good communication skills, written and oral
- Full UK Driving License Holder
Skills
Essential
- Ability to organise self and others and to work on own initiative
- Ability to work to deadlines, prioritise tasks and manage in a busy pressurised climate
- Ability to prioritise and plan use of resources
Desirable
- Ability to communicate complex information to all levels of staff
- Able to assess risk and prioritise remediation
Knowledge
Essential
- Knowledge of current NHS Information Technology issues, standards and procedures
Experience
Essential
- Experience in delivering complex technical IT facilities
- Citrix XenDesktop/XenApp Experience
- Windows Operating systems and Active Directory Management
- Exchange infrastructure knowledge (365 & On-prem)
- Firewall technologies knowledge
- EDR and NDR management
- SAN Technologies
- VMware and Hyper V knowledge
- Disaster recovery and Business Continuity knowledge
- Windows Server knowledge
- Knowledge to be a lead specialist in at least 4 technical disciplines as defined by the Knowledge Skills Framework Document.
- Supplier management experience
- Large scale LAN knowledge
Desirable
- Experience of supporting a Virtual Environment
- NHS Cyber Security including supporting compliance with Data Security & Protection Toolkit (DSPT) and GDPR / Data Protection Act 2018
- Experience with cyber related incident response and investigation
- Experience with vulnerability management
Qualifications
Essential
- MCSE / Degree Level / Equivalent
- Demonstrate commitment to ongoing personal development
Desirable
- CCA, CCP, CCE, MCSA, CCNA, VCP
- ITIL
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Applying for this NHS job
This advert is for Senior IT Systems Engineer with Bolton NHS Foundation Trust in Bolton, North West, England. It is listed as a Band 6 Administrative and IT role. The advertised salary is £39,959 - £48,117 per annum. The contract type is Permanent. The application deadline is 29 Jul 2026.
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