Job overview
Reporting to the Integration Manager this position entails providing technical expertise and operational support for the Integration Engines across the Enterprise and Epic Bridges. The incumbent is accountable for ensuring the smooth operation of all Trust Integration Interfaces and the Integration platform.
The role involves assuming accountability for supporting and managing complex interfaces developed by the Trust.
Furthermore, the post holder will play a crucial role in analysing, designing, planning, and allocating resources for new Integration projects.
It is important that the individual in the role has an eye for detail, comes from an analytical background, and has planning and scheduling skills as well as knowledge of NHS and broader health systems integration.
Main duties of the job
- Using expert knowledge develop and manage the Trust Integration Engine interfaces (HL7, FHIR, DICOM, REST etc.)
- Development and management of complex Epic Bridges interfaces
- Reporting/Responding to Interfaces related Adverse Incidents and escalations
- Responsible for Trust Integration Engine health management, patching and updates
- Assisting Integration Analysts with complex issues resolution and ownership
- Responsible for leading new Integration Projects ensuring timely delivery working together with Integration Analysts, ITCS PMO, Integration manager and SLT
- Providing in-depth troubleshooting of complex integration issues
- Creating and managing a Knowledgebase of known issues
- Making sure availability, reliability and security of the Trust Integration Engine servers across the three trusts are maintained and working closely with Integration Engine service providers
- Accountable for Integration Documentation, making sure the documents are up to date
- Working with Integration analysts, Epic work-stream leads assisting with Epic Error resolutions
- Supporting transition of all messages, interfaces, APIs or SOAP services to alternative systems providers where required
- To support secure decommissioning of any legacy integration environments, data disposal, messaging retirement or transfers
- Responsible for ensuring Service Level Agreements are in place and support activities meet the requirements
Detailed job description and main responsibilities
Duties and Responsibilities
- Using expert knowledge develop and manage the Trust Integration Engine interfaces (HL7, FHIR, DICOM, REST etc.)
- Development and management of complex Epic Bridges interfaces
- Reporting/Responding to Interfaces related Adverse Incidents and escalations
- Responsible for Trust Integration Engine health management, patching and updates
- Assisting Integration Analysts with complex issues resolution and ownership
- Responsible for leading new Integration Projects ensuring timely delivery working together with Integration Analysts, ITCS PMO, Integration manager and SLT
- Providing in-depth troubleshooting of complex integration issues
- Creating and managing a Knowledgebase of known issues
- Making sure availability, reliability and security of the Trust Integration Engine servers across the three trusts are maintained and working closely with Integration Engine service providers
- Accountable for Integration Documentation, making sure the documents are up to date
- Working with Integration analysts, Epic work-stream leads assisting with Epic Error resolutions
- Supporting transition of all messages, interfaces, APIs or SOAP services to alternative systems providers where required
- To support secure decommissioning of any legacy integration environments, data disposal, messaging retirement or transfers
- Responsible for ensuring Service Level Agreements are in place and support activities meet the requirements of the SLA
- Work with stakeholders to understand and oversee the highly complex interfacing needs of the Trust
- The post-holder would be required to participate in the on-call rota for 24/7 support
- Managing the interface defect resolution process ensuring that any defects are resolved / tested and assured into each environment
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This advert is for Senior Integration Analyst with Lewisham and Greenwich NHS Trust in London, London, England. It is listed as a Band 8 Administrative and IT role. The advertised salary is £57,528 - £64,750 per annum plus HCAS. The contract type is Fixed term: 12 months (Short term project ending 30 June 2027). The application deadline is 15 Jun 2026.
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