Senior Individual Giving Officer

Job summary

Senior Individual Giving Officer

Location: Flexible - across any of our 3 hospices

• The role can be based at any of our three hospices with some hybrid working
• Please specify preferred EACH hospice work base location when applying

Part-Time, 22.5 hours per week

Hours:

• Hours can be worked over 3 or 4 days per week

Permanent

Salary £30,000 FTE per annum, pro rata for part time hours

At East Anglia's Children's Hospices (EACH), every donation helps us provide vital care and support to children, young people and families across East Anglia.

We're looking for a Senior Individual Giving Officer to help grow and develop our Individual Giving programme. Do you have fundraising, direct marketing or supporter engagement experience and the ability to use creativity, insight and data to build lasting relationships with supporters?

Working closely with the Individual Giving Manager and Individual Giving & Legacy Officer, you'll support the planning, delivery and evaluation of fundraising campaigns that inspire people to support EACH through regular giving, cash appeals, lottery participation and gifts in Wills.

Main duties of the job

About the role:

In this varied role, you'll:

• Support the development and delivery of fundraising and direct marketing campaigns across a range of channels.
• Create and enhance supporter journeys that encourage long-term engagement and loyalty.
• Analyse campaign performance and use insights to identify opportunities for improvement and growth.
• Work collaboratively with colleagues across Fundraising, Marketing and Communications.
• Help ensure supporter communications are engaging, relevant and supporter-focused.
• Maintain accurate supporter records and handle personal data securely and confidentially.

About you:

• We're interested in hearing from people who can bring:
• Experience of fundraising, direct marketing, marketing or supporter/customer engagement activities.
• The ability to plan and deliver projects or campaigns within agreed timescales and budgets.
• Experience of using data and insight to evaluate performance and inform decision-making.
• Effective written and verbal communication skills.
• The ability to build positive working relationships and work collaboratively with others.
• Good organisational skills and the ability to manage a varied workload.
• Experience of using Microsoft Office applications, including Outlook, Excel, Word and Teams.

Interviews: 22-Sep-2026

About us

Comprehensive range of benefits:

• Free onsite parking & subsidised meals at our hospices
• Pool car provided when working in the community
• Employee health cash plan & wellbeing support schemes
• NHS pension - continuation if already contributing
• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• AVIVA pension package up to 7% Employer Contribution including Life Assurance
• Free eye tests & cycle to work scheme

East Anglia's Children's Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk.

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Details

• Date posted: 28 August 2026
• Pay scheme: Other
• Salary: £30,000 a year
• Contract: Permanent
• Working pattern: Part-time
• Reference number: EACH1229018
• Job locations: East Anglias Childrens Hospices (each), Church Lane, Milton, CAMBRIDGE, CB24 6AB, United Kingdom, The Treehouse Hospice, St. Augustines Gardens, IPSWICH, IP3 8NS, United Kingdom, The Nook, Pigot Lane, Framingham Earl, NORWICH, NR14 7PX, United Kingdom

Job responsibilities

Acquisition and Retention

• Support the Individual Giving Manager to plan, deliver and optimise inspiring fundraising appeals and direct marketing campaigns across regular giving, cash appeals, lottery recruitment and gifts in Wills, helping to grow income and supporter engagement.
• Work collaboratively with the Marketing & Communications team to develop, deliver and evaluate integrated digital campaigns across email and social media channels.
• Design, enhance and deliver supporter-centred stewardship journeys that strengthen relationships, encourage long-term engagement and increase supporter lifetime value.

Data Analysis, Insight and Reporting

• Monitor, analyse and report on campaign performance and key performance indicators (KPIs), using data and sector insights to identify opportunities and drive continuous improvement.
• Ensure Individual Giving content is effective and up-to-date on all EACH communication channels

Administration

• Keep supporters details updated on the fundraising database accurately and promptly
• Handle sensitive data such as bank information confidentially and securely
• To act at all times in accordance with all internal and external Data Protection regulations