
Job overview
The National Patient Safety Team is searching for an exceptional individual who can demonstrate extensive experience in patient safety improvement and outcomes, ideally at regional and national level.
As a member of the team leading the development and implementation of the patient safety incident response framework (PSIRF), you will work on the design, oversight and delivery of national programmes associated with this policy.
Main duties of the job
Based on a strong understanding of quality improvement science, patient safety in healthcare systems, and programme management expertise, the post holder will have a national role in quality and safety improvement associated with PSIRF and will be required to work with a broad range of stakeholders across the system to support appropriate and aligned improvement strategies.
Essential elements of this position include:
- Support the planning and delivery of Safety Improvement Programmes, together with stakeholders.
- Work jointly with our delivery partners the Health Innovation Network’s, 15 regionally based Patient Safety Collaboratives, and ensure programme/project management are aligned with the programmes plans and provide coaching, advice and guidance on quality improvement methodologies and approaches, including measurement for improvement.
- Work with Patient Safety Collaboratives to ensure that all reporting is accurate, appropriate and timely and demonstrate the impact and value of the programme, through the assurance process.
Detailed job description and main responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Some of the skills and experience we are looking for include:
- Experience of working in either a patient safety or quality improvement role
- Understanding of patient safety incident response framework and underpinning principle
- Experience of working to develop programme to support the national delivery of PSIRF
- Expertise in patient safety and Quality Improvement science.
- Excellent qualitative and quantitative analytical skills.
- Excellent communication skills and ability to provide complex information to a wide range of internal and external stakeholders.
- Ability to build and nurture key relationships and maintain networks internally and externally, on a local, regional and national level.
For further information, please refer to the attached job description.
There will be occasional travel across England.
The role is initially available until March 2027 as a fixed term secondment with the potential for extension subject to renewal of funding.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Person specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working at a senior level in quality improvement
Desirable
- A recognised certificate in patient safety and/or quality improvement science, including measurement for improvement (such as the IHI PSO course)
Values and Behaviours
Essential
- Able to make a connection between their work and the benefit to patients and the public
Knowledge and Experience
Essential
- Experience of working in either a patient safety or quality improvement role
- Experience of having led measurable improvement at scale as part of a spread and adoption strategy
- Understanding of patient safety incident response framework and underpinning principles
Skills Capabilities & Attributes
Essential
- Ability to analyse qualitative and quantitative data, present in a clear concise manner, and draw appropriate proposals
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
Equality, diversity and inclusion
Essential
- Values diversity and difference operates with integrity and openness
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Applying for this NHS job
This advert is for Senior Improvement Manager with NHS England in Any NHSE base. It is listed as a Band 8 Manager and corporate role. The advertised salary is £66,582 - £77,368 pro rata per annum (excluding HCAS). The contract type is Fixed term: 6 months (until 31/03/2027. Secondment only for current NHS employees). The application deadline is 09 Sep 2026.
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