Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
17 listedRequirements the employer expects applicants to meet.
- Skills and Abilities
Effective and appropriate communication skills both written and verbal
- Skills and Abilities
Able to complete appropriate documentation accurately
- Skills and Abilities
Demonstrate an awareness of healthcare work and policies and procedures
- Skills and Abilities
Committed to providing high quality patient care
- Skills and Abilities
Ability to work with minimum supervision to a high standard
- Skills and Abilities
IT skills, basic word, Email, keyboard skills
- Skills and Abilities
Ability and willingness to undertake appropriate training within given time frames
- Skills and Abilities
Able to demonstrate calm, caring patient manner / attitude
- Skills and Abilities
Enthusiasm and commitment to working within the healthcare setting
- Skills and Abilities
Able to meet the physical and developmental demands of the role
- Knowledge and Experience
Experience of providing care in a healthcare or social setting
- Knowledge and Experience
Be able to work as a member of a team
- Knowledge and Experience
Experience of time management and prioritising work
- Knowledge and Experience
Understands and committed to a caring approach to patients & relatives
- Qualifications and Training
One of the following; Level 3 (SCQF – 6): - City and Guilds 3 • NVQ 3 • BTEC National Diploma • Experience equivalent to the above qualifications
- Qualifications and Training
Level 2 Functional skills in English and Math’s, or equivalent
- Qualifications and Training
Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker) • Equivalent experience
Desirable
1 listedAdditional qualities the employer would prefer.
- Skills and Abilities
Previous NHS experience
Job overview
Are you a qualified and experienced Senior Healthcare Support Worker (SHCSW) looking for a new challenge?
The H305 Preoperative Assessment Unit at Bristol Eye Hospital is seeking an experienced Healthcare Support Worker (HCSW) to join our dedicated team. This role offers an excellent work-life balance, with working hours of Monday to Friday, 08:00 to 17:00, with no nights, weekends, or Bank Holiday working.
The successful candidate will support patients attending for preoperative assessment prior to undergoing eye surgery. Working as part of a multidisciplinary team, you will be responsible for carrying out a range of clinical duties including ECGs, phlebotomy, calculation of BMI, and recording general observations, ensuring patients are safely prepared for surgery.
Whilst previous HCSW experience is essential, full training will be provided in specialist ophthalmic assessment procedures including Visual Acuity testing, Biometry, and Intraocular Pressure (IOP) measurements.
Working at Bristol Eye Hospital can be busy, demanding and at times challenging, requiring excellent communication skills, compassion, adaptability, and the ability to work effectively under pressure. In return, staff benefit from working within a supportive team environment and have access to a comprehensive staff wellbeing programme, promoting health, resilience, and work-life balance.
Main duties of the job
A SHCSW will be expected to undertake a range of duties under the direction of and will be required to report back on those delegated duties to a Registered Nurse. This role requires basic IT skills, problem-solving and liaising with other members of the multidisciplinary team.
Practice safe standards or care following Bristol Foundation Trust guidelines and policies within the scope of the SHCSW Role.
You will be working alongside Doctors, Clinical Nurse Specialist, Allied Health Professionals and other professions.
We’re a social and fun team that is constantly celebrating each other’s success and where everyone supports one another.
Our supportive team-working culture will empower you to build professional relationships with your patients and their family as you follow their progress closely.
Detailed job description and main responsibilities
Full details are provided in the attached Job Description
- We are currently receiving high volumes of applications for all our HCSW roles. Please ensure that you state in the supporting information why you would like to work in BEH and what you can bring to these specialised roles.
- We do not support AI in applications, if this is suspected you will be rejected.
- Previous applicants need not apply.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Senior Healthcare Support Worker - Outpatients Department with University Hospitals Bristol and Weston NHS Foundation Trust in Weston-super-mare, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 pa, pro rota. The contract type is Permanent. The application deadline is 10 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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